• Resolved whdsolutions

    (@whdsolutions)


    For some reason the plugin has simply stopped working this morning!

    Heart not showing on products page, clicking the ‘add to wishlist (aka favourites)’ does nothing, and the Wishlist page has gone and goes to a 404 page.

    you will need to be logged in to see the store, but I do not feel confident adding this to this form, is there an email I can send these to?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @whdsolutions,

    Thanks for reaching out to us.

    Could you please try the following steps in your WordPress admin dashboard?
    1. Go to Settings > Permalinks.
    2. Click Save Settings without making any changes.
    This action refreshes your permalink structure and might resolve the 404 error you’re encountering on the Wishlist page.

    Thread Starter whdsolutions

    (@whdsolutions)

    This did not work sorry!

    Thread Starter whdsolutions

    (@whdsolutions)

    Also the ‘heart’ has gone and you can’t click add to favourites

    https://ibb.co/bJGd5pf

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @whdsolutions ,

    Thank you for getting back to us and providing the update. We’re sorry to hear that the previous steps didn’t resolve the issue you’ve experienced.

    To better understand the situation, could you kindly share a screenshot of the plugin settings page and the WooCommerce System Status report? You can access this report by navigating to WooCommerce > Status > Get system status report.

    This information will help us analyze your site’s environment and configurations. You can share the required details securely through this link.

    Once we have this data, we’ll be able to investigate further and identify the root cause.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @whdsolutions ,

    We haven’t heard back from you for a while. As this thread has been inactive for some time, we are marking it as resolved.

    You may create a new thread if you require any further assistance.

Viewing 5 replies - 1 through 5 (of 5 total)

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