Hi @atak5545,
Thanks for the report. I checked the front end and the ticker is rendering posts, but if your custom text and settings are showing blank in the admin, it usually points to a site-specific conflict (theme, another plugin, or a caching/optimization layer). To help find the cause, please try these steps in order and report anything you find:
- Clear any caching, including browser cache, caching plugins, and server/hosting cache.
- Temporarily switch to a default theme such as Twenty Twenty-Five → check if the settings return.
- Deactivate all other plugins, then reactivate them one by one while checking the ticker’s settings page each time. This will quickly reveal which plugin is conflicting.
- Check the browser console
- Open the page in your browser, then open Developer Tools:
- Windows: press F12 or Ctrl+Shift+I
- Mac: Cmd+Option+I
- Go to the Console tab, then reload the Ticker settings page.
- Look for red error messages (JS errors). If you see any, copy the full error text (or take a screenshot) and paste it here.
- Also check the Network tab and filter by XHR or JS — look for requests that return 404/500/403 or other errors and share those responses if possible.
- If you have access, check the server error log or enable
WP_DEBUG (on a staging site, not on production) to catch PHP errors that may affect the admin page.
- If you use any security, admin-customization, or script-optimization plugins, try disabling their admin-related features.
Once you find the conflicting theme/plugin or any console error(s) please let me know – it will help us improve compatibility in future updates.
Best regards,
Iftekhar
T4B News Ticker Support
