plugin stopped working and removed

  • Resolved plolis

    (@plolis)


    5 years, 9 months ago

    hello,

    i had your plugin at the above page, but we show an error on plugin page on the dashboard

    that the plugin connections/connections.php was not working, stopped and removed

    now i cannot install it again because the folder exists, but my issue is that all the inserted connection were lost? please advize asap
    thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Steven

    (@shazahm1hotmailcom)

    5 years, 9 months ago

    Sorry to hear you are having trouble! Sounds like the plugin was removed using FTP or the webhost file manager or perhaps a failed WP update.

    To correct this, you need to remove the folder left behind and then reinstall Connections. Your data and settings are safe and will be there when Connections is reinstalled.

    To learn how to remove the plugin folder, please see this tutorial:

    I hope this helps! Please let me know.

    Thread Starter plolis

    (@plolis)

    5 years, 9 months ago

    yes i took the risk to do that
    and hopefully it worked fine

    now it doesn’t show only the arrow back to the top

    thank you

    Plugin Author Steven

    (@shazahm1hotmailcom)

    5 years, 9 months ago

    You may have accidentally turned that option off as that is on by default.

    Please navigate to the Connections template admin page and click the Customize button for the Default Entry Card template.

    The page will reload displaying the Customizer on the left and a preview on the right.

    Scroll to the bottom of the Customizer and enable the “Show display to top” option.

    Publish the changes and exit the Customizer.

    I hope this helps!

Viewing 3 replies - 1 through 3 (of 3 total)

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