Plugin stopped working with Divi

  • Resolved devlabcreative

    (@devlabcreative)


    5 years, 6 months ago

    the plugin won’t do anything when the button is clicked. It was working. I get this error:
    Uncaught TypeError: Cannot read property ‘style’ of null
    at beforeImageToPdf (bws-custom-code.js?ver=5.5.3:5)
    at imageToPdf (front-script.js?ver=5.5.3:6)
    at <anonymous>:1:2

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    5 years, 6 months ago

    Hi,

    Please complete the following steps in order to detect the problem and find its solution:

    1) Activate a default WordPress theme for a while (Twenty Nineteen or Twenty-Twenty) and check if the problem remains.
    2) Deactivate all of your plugins except PDF & Print and also check if the problem is still present. If it is not, activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.
    3) Contact us back with information about the results.

    Thread Starter devlabcreative

    (@devlabcreative)

    5 years, 6 months ago

    I’m still having the same issues

    Plugin Author bestwebsoft

    (@bestwebsoft)

    5 years, 6 months ago

    Hi,

    Could you tell us if you are using Custom Code JS?

Viewing 3 replies - 1 through 3 (of 3 total)

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