Hello.
Its most probably that you are having some JavaScript error at that page. Please recheck your page for any JavaScript errors (usually for see what JavaScript error you have you need to press Ctrl {+} Shift {+} J for showing browser console) and try to fix them.
Please send info about that error or screenshot of that error, then we can investigate about this.
Thank you.
/wp-admin/admin-ajax.php:1
Failed to load resource: the server responded with a status of 500 ()
This is what shows when going into console/f12
This only happens when activating the plugin, so there is some kind of conflict between the plugin and elementor on our site.
Hello.
500 Error it’s internal server error. It can be generated by some php script for many reasons. And to be sure of the reason for this issue, we need to check the error.log file.
To be sure in a way how to fix it. And for hosting providers it has not been a big trouble to check and send this error.log file.
You can try to check in your server admin panel about such error logs .
Ok thanks, have fixed somewhat by changing memory limit and details etc but still getting an odd error with elementor pages not properly saving but i will try to fix that for now.
When using the plugin with timeslots, is there a way to select multiple time slots? It only lets the customer select one at a time but they can sleect multiple days on the calendar.
Thanks
Now whenever the send button is pressed, it keeps the loading image and doesn’t send the customer to the thank you page OR display the thank you message when choosing either option.
Hello.
Its most probably that you are having some JavaScript error at that page. Please recheck your page for any JavaScript errors (usually for see what JavaScript error you have you need to press Ctrl {+} Shift {+} J for showing browser console) and try to fix them.
You can check for the most common issues on the FAQ page https://wpbookingcalendar.com/faq/ at the troubleshooting section.
You can also try to deactivate one by one all your active plugins at the WordPress > Plugins menu. Then retest it again.
If its not help, please deactivate your active theme and active the default WordPress theme. And then retest it again. May be there exist some conflict with some active plugin or actual theme and just need to find the reason of that issue.
Otherwise Please recheck your error.log in your server configuration, about any relative errors. If you can not find error.log file, please contact support of your hosting company about helping in finding this file.
Kind Regards.
