Plugin Unable to adjust

  • Resolved rkassebaum

    (@rkassebaum)


    5 years, 10 months ago

    For some reason the plugin is not working. When I go to a page and go down to Yoast CEO there is three buttons. SEO, Readability and Social. When clicking on the buttons nothing shows up. Need assistance. I’m possibly thinking the last time we updated the plugin is when it stopped working.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Pcosta88

    (@pcosta88)

    5 years, 10 months ago

    @rkassebaum

    Hi,

    We apologize for the difficulties the plugin is causing for you. We would like some more information.

    1. Can you confirm you are using WordPress 5.4.2? You can check by clicking on the W in the top left and selecting About. If you need to update, please check with your host provider. Please know that if you are using an older version of WordPress Core you may experience unexpected behavior with Yoast. This guide explains more: https://yoast.com/why-we-dont-support-old-wordpress-versions/.

    2. Are all your non-Yoast plugins and themes also updated?

    3. If you check for JavaScript errors do any appear on that page in the backend? Can you describe them or take a screenshot? If you are not sure how to look for JavaScript errors please use this guide https://yoast.com/help/how-to-find-javascript-errors-with-your-browsers-console/.

    You can use a tool like: https://pasteboard.co/ to share the image.

    devnihil

    (@devnihil)

    5 years, 10 months ago

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 2 replies - 1 through 2 (of 2 total)

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