plugin update broken?

  • Resolved e dev

    (@efishinsea)


    9 months, 3 weeks ago

    When I come to this page, I can download Event Tickets v5.26.0.1, but in WordPress directly the plugin seems stuck at v5.25.1.1. Why is that? It does not show an update is available and will not allow you to directly update to the latest version.

    I found this out because updating The Events Calendar breaks any Events pages without the latest update to Event Tickets… and I was getting a “You must update to the latest version of Event Tickets” warning message across the top of the screen.

    Unfortunately, this is only done by manual discovery like this rather than the usual automatically available plugin updates.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Darian

    (@d0153)

    9 months, 2 weeks ago

    Hi @efishinsea

    Thanks for reaching out and sharing the details of the issue.

    I tried replicating the problem on my end by installing Event Tickets 5.26.0, and it successfully detected the latest version (Event Tickets 5.26.0.1) as expected.

    For your reference, please check this screenshot: https://share.zight.com/Kou64LD5

    If you encounter this issue again in the future, I recommend reviewing the suggestions outlined in the following ww.wp.xz.cn support thread, which covers troubleshooting steps for when plugins are not showing available updates in the dashboard:
    https://ww.wp.xz.cn/support/topic/plugins-are-not-showing-updates-needed-on-wordpress-dashboard/

    maguijo

    (@maguijo)

    9 months, 2 weeks ago

    FYI I had the same problem. Is it because you didn’t update your changelog with the latest version?

    Plugin Support tristan083

    (@tristan083)

    9 months, 2 weeks ago

    Hi @maguijo ,

    Thank you for your message and sharing your similar experience.

    I checked the changelog.md file of Event Tickets version 5.26.0.1, and it seems to have been updated with the following text:

    # Changelog

    ### [5.26.0.1] 2025-08-20

    * Fix - Ensures the Actions Scheduler Logs table is present before attempting to use it. [TCMN-190]

    ### [5.26.0] 2025-08-19

    * Version - Event Tickets 5.26.0 is only compatible with The Events Calendar 6.15.0 and higher.
    * Performance - Improving TicketsCommerce Checkout by offloading tasks to Shepherd. [TCMN-185]
    * [EXPERIMENTAL] Feature - Introduced new REST endpoints for managing your Tickets. Note: This API is for experimental use only and requires the X-TEC-EEA header. It may be subject to breaking changes in upcoming releases.
    * Language - 74 new strings added, 4 updated, 3 fuzzied, and 0 obsoleted.

    ### [5.25.1.1] 2025-07-30

    * Fix - Adds support for SCA (Strong Customer Authentication) for the Square Payment Gateway in TicketsCommerce. [ET-2542]
    * Language - 0 new strings added, 3 updated, 0 fuzzied, and 0 obsoleted.
    maguijo

    (@maguijo)

    9 months, 2 weeks ago

    …and now it’s showing the 5.26.0.1 update as available to install on my site, where I rolled all of them back to older versions before they started doing this REST api stuff. How about that? 😉

    Plugin Support tristan083

    (@tristan083)

    9 months, 2 weeks ago

    Hi @maguijo ,

    Thank you for your message and we’re glad to hear that the update to 5.26.0.1 is now available. This may have been a result of WordPress’ update cache. It might have taken a day or two for this cache to refresh on your site, at which point it detected the new version was available for you.

    Plugin Support Darian

    (@d0153)

    9 months, 2 weeks ago

    Hi there,

    It looks like we haven’t heard back from you in a while, so I’ll go ahead and close this thread for now. If you need further assistance, feel free to reopen this thread or open a new one.

Viewing 6 replies - 1 through 6 (of 6 total)

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