Plugin Update Breaks Woo Shop

Resolved carlmurray
(@carlmurray)

7 years, 3 months ago
When I update Safe SVG to 1.9.3, the Woo shop of the site breaks. The homepage displays fine, but any link that goes a shop archive page gets a header, background, and nothing else. This is happening across browsers. I am getting no errors in the console, just a blank page. Rolling the plugin back to the previous version fixes the problem, which is what I did for the linked page since it is a . live site. I use Safe SVG on a number of sites, several with Woo, but this is the only one with an issue. Any help or just knowing if anyone else is experiencing this would be much appreciated.
- This topic was modified 7 years, 3 months ago by carlmurray.
The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Contributor Daryll Doyle
(@enshrined)

7 years, 3 months ago
Hi @carlmurray,

Do you have any more information on this error? Edit. just saw you rolled back.

Do you have any other media plugins that may be interfering with the output of SVGs?

Regards,
Daryll
- This reply was modified 7 years, 3 months ago by Daryll Doyle.
Plugin Contributor Daryll Doyle
(@enshrined)

7 years, 3 months ago

Hi @carlmurray

I’ve just span up a quick WooCommerce store locally and added the SVGs on the page you linked and ran into no errors. I have a feeling it’ll be a conflict somewhere with another plugin.

Is there any chance you can let me know what plugins you have installed so I can check if there’s any I know may cause issues.

Also, if there’s any chance you have access to your PHP error logs, there should be a better explanation in there of the issue so that I can push out a fix.

I look forward to hearing from you.

Regards,
Daryll

cheney1102
(@cheney1102)

7 years, 3 months ago

Hi,

I have same issue from v1.9.2, which broken my product page with javascript error.
Here are 2 page with different version
https://www.besslovedesign.com/product/tk303/ ->v1.9.1
https://staging-besslovedesign.kinsta.cloud/product/tk303/ ->v1.9.3

Screenshots
http://prntscr.com/mnglec
http://prntscr.com/mngla2

Any idea?

/CHeney

Plugin Contributor Daryll Doyle
(@enshrined)

7 years, 3 months ago

Hi @cheney1102,

I’d kindly ask if you also would be able to share any PHP error logs as these are more likely to shed some light as to where the issue is occurring.

Regards,
Daryll

Plugin Contributor Daryll Doyle
(@enshrined)

7 years, 2 months ago

Closing due to lack of response. Feel free to re-open if you’re still having the issue.

Viewing 5 replies - 1 through 5 (of 5 total)

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