Plugin update conflict

  • barbarasmithtelework

    (@barbarasmithtelework)


    5 years, 7 months ago

    Login Failed!
    You entered an invalid username or password.

    I updated the wp-members plugin and not I cannot log into the dashboard

    Any idea for work arounds

    I tried rolling the plugin back via ftp and did not work. Can the site log in without the plugin if I delete. I am new to members adding

    The page I need help with: [log in to see the link]

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  • Plugin Author Chad Butler

    (@cbutlerjr)

    5 years, 7 months ago

    It could be how you have things set up, or it could be conflict with another plugin. So there isn’t enough information here to answer “why.”

    One of the newer feature settings that may be a potential cause would be the user confirmation/verification setting. While enabling the setting will set the current user as verified (so whatever admin account is enabling the setting), that doesn’t hold true for other users. But other unverified users would not be marked as verified and would be unable to log in.

    Can the site log in without the plugin if I delete.

    Yes, you can delete the plugin and it will not affect your user info. The plugin uses WP’s wp_users and wp_usermeta table (so WP’s standard user schema).

    Thread Starter barbarasmithtelework

    (@barbarasmithtelework)

    5 years, 6 months ago

    Thank you for your feedback. I deleted the updated plugin and reinstalled the previous version 3.3.6. I don’t know what the conflict is. I am not running wordpress 5.5.3 yet, maybe that is why the update conflicted. I look forward to future updates

Viewing 2 replies - 1 through 2 (of 2 total)

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