Plugin update crashed site Bitnami/AWS/Ubuntu

  • Resolved roamingviews

    (@roamingviews)


    6 years, 1 month ago

    Hi, I updated this plugin today and it crashed the website, i was able to rollback the plugin in recovery mode, is the error below a one off or will crash again if i try to update?

    WordPress version 5.4.1
    Current theme: Twenty Sixteen (version 2.1)
    Current plugin: Shield Security (version 9.0.1) – > reverted to 9.0 this was from recovery email
    PHP version 7.3.16

    Error Details
    =============
    An error of type E_ERROR was caused in line 31 of the file /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/wp-simple-firewall/src/processors/login_protect.php. Error message: Uncaught Error: Call to undefined method FernleafSystems\Wordpress\Plugin\Shield\Modules\LoginGuard\Options::isCooldownEnabled() in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/wp-simple-firewall/src/processors/login_protect.php:31
    Stack trace:
    #0 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/wp-simple-firewall/src/lib/src/Modules/Base/BaseProcessor.php(129): ICWP_WPSF_Processor_LoginProtect->run()
    #1 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/wp-simple-firewall/src/features/base.php(332): FernleafSystems\Wordpress\Plugin\Shield\Modules\Base\BaseProcessor->execute()
    #2 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/wp-simple-firewall/src/features/base.php(316): ICWP_WPSF_FeatureHandler_Base->doExecuteProcessor()
    #3 /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php(287): ICWP_WPSF_FeatureHandler_Base->onRunProcessors(”)
    #4 /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #5 /opt/bitnami/apps/wordpress/h

Viewing 1 replies (of 1 total)
  • Plugin Author Paul

    (@paultgoodchild)

    6 years, 1 month ago

    It looks like WordPress didn’t upgrade the plugin correctly and the files on there are mismatched.

    It may be a once-off, but if it’s repeating after an upgrade then the installation is broken and needs to be reinstalled.

    Try the upgrade again – you could try removing it and reinstalling it from scratch to be sure there isn’t anything wrong with the upgrade process.

    I wish there was more we could doto mitigate this problem – this can sometimes happens where the WordPress upgrade process doesn’t run correctly.

Viewing 1 replies (of 1 total)

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