Plugin Update to 2.1.16

  • Resolved marengoweb

    (@marengoweb)


    8 years, 7 months ago

    I am getting errors when trying to update the plugin to 2.1.16. It either keeps telling me I need to update or tells me I am unauthorized. I have the paid plugin.

    I am looking forward to using the update since I see it fixed the minor formatting bug! This plugin is fabulous!

Viewing 6 replies - 1 through 6 (of 6 total)
  • jaygearhead

    (@jaygearhead)

    8 years, 7 months ago

    We are also having the same issue, also on 2.1.17. Lost all field mappings, re-created merges field mappings do not stick. Rolled back to 2.1.13 but the merges seem to get scrambled with others when users download them using the direct download link. emailed support and waiting to see what’s up!

    Plugin Author gravity2pdf

    (@gravity2pdf)

    8 years, 7 months ago

    We are working on it.

    After updating clear your browser cache, immediately. Seems to be an issue with old cache messing up past merge settings. We dont have an exact solution, but we are aware and working on it.

    jaygearhead

    (@jaygearhead)

    8 years, 7 months ago

    After upgrading from .13 to .16 or .17, this is the message that appears-

    The plugin Gravity2PDF copy/GravityMerge.php has been deactivated due to an error: Plugin file does not exist.

    Plugin Author gravity2pdf

    (@gravity2pdf)

    8 years, 7 months ago

    We released a 2.1.18 build this morning to correct this.

    jaygearhead

    (@jaygearhead)

    8 years, 7 months ago

    Thank you for the quick remedy!!

    Thread Starter marengoweb

    (@marengoweb)

    8 years, 7 months ago

    When I just tried to update is says Update Failed: Download failed. Unauthorized

    I have the paid version. Please help quickly!! Thank you

Viewing 6 replies - 1 through 6 (of 6 total)

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