Plugin updated; User can't subscribe

Viewing 8 replies - 1 through 8 (of 8 total)
  • Wysija

    (@wysija)

    12 years, 1 month ago

    Hi gotmedia, please get in touch with us here, we’ll need to ask you additional information to check this issue: http://support.mailpoet.com/feedback/

    TechDaddyK

    (@techdaddyk)

    12 years ago

    Recently, I updated the plugin and found that when I go to subscribe, an error shows up:

    Subscriber has not been saved.

    Perhaps the plugin only accepts Christians.

    cewarren

    (@cewarren)

    12 years ago

    I have the same issue, did you get this fixed?

    TechDaddyK

    (@techdaddyk)

    12 years ago

    They responded, asking me to delete the plugin and reinstall. I did so, but it didn’t help, so I’m waiting for another answer.

    ghar

    (@ghar)

    12 years ago

    Same issue 🙁

    SaulOGrady

    (@saulogrady)

    12 years ago

    I have a similar issue. When someone tries to subscribe to my site, they get the message:

    “Column text does not exist in model : WYSIJA_model_user
    missing values in model insert : WYSIJA_model_user.
    Subscriber not found : Array”

    So no one can subscribe to my site now. Has anyone found a solution?

    cewarren

    (@cewarren)

    12 years ago

    Hey Saul,

    I contacted MailPoet Support and they had to fix something in the database that did not upgrade correctly. Send them an email and they will help you out.

    Chuck

    SaulOGrady

    (@saulogrady)

    12 years ago

    Thanks for replying Chuck. I’ve followed your advice and contacted MailPoet Support.

Viewing 8 replies - 1 through 8 (of 8 total)

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