Plugin Updates Needed But Not Showing Up

  • ptarver

    (@ptarver)


    12 years, 3 months ago

    Ok, I hope I can explain this adequately. I have two production websites that are currently using 3.7.1 of WordPress. This problem actually started around version 3.5 and I’ve upgraded both in the past to try and resolve the problem but nothing I do seems to fix the issue. Whenever I log in to either site, I see the grey oval next to the Updates & Plugins menu options with a number inside of it to indicate how many plugins need updating. However, whenever I click on the Updates menu option, I can see that WordPress needs updating, but the Plugins & Themes sections say everything is up to date. Just FYI, the oval with the number next to the Update & Plugin menu option remains and the count is the same. Next, I click on the Plugins menu option to look at installed plugins and there are no update notices on any plugin and the oval with the number next to the Update & Plugin menu option is now gone.

    This happens on only two of the WordPress sites I have installed, but it is driving me nuts. I’ve deactivated all plugins and reactivated them one at a time to see if there is a plugin conflict, I’ve moved all plugins out of the plugin folder and reinstalled them from scratch (this happens to be the only way I can update any of the plugins). And, although both sites are using the same theme, I have multiple other sites using the same theme without this problem. Any ideas?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter ptarver

    (@ptarver)

    12 years, 3 months ago

    I find it hard to believe that I am the only person out there that has experienced this problem and that no one has any suggestions that I can try.

    Anyone? Anyone?

    eweislogel

    (@eweislogel)

    12 years, 3 months ago

    I have a similar problem. The notification tells me 1 update is required, but the updates screen tells me I have everything up to date. A plugin I am using called Wordfence tells me a plugin “” needs updating, that I have version 3.7.4 and that the update is “critical.” But since it doesn’t tell me what the plugin is (“”) is all it shows, I cannot tell what to do. The “Click here to update now” button (when moused over) shows update-core.php, and takes me to the WordPress Updates part of the Dashboard (where, again, it tells me everything is up to date). Note, this behavior occurred before activating the Wordfence plugin.

    eweislogel

    (@eweislogel)

    12 years, 3 months ago

    p.s., ptarver: nice apropos link! 🙂

    Thread Starter ptarver

    (@ptarver)

    12 years, 3 months ago

    Nice to know I’m not the only one who has seen this. Interestingly enough, I self-host a shared server with multiple WordPress installations and I only have this problem with two sites. I initially thought that perhaps the theme was the issue, but I’m using the same theme on other sites that do not exhibit this behavior. I’ve tried removing all plugins and nothing seems to work. My next thought is to try to replicate the sites in a WAMP Server installation and start taking the sites apart piece by piece to see if anything changes. But I had hoped that someone else had some ideas to help focus my attention. I too use WordFence and this problem existed on my sites prior to WordFence installation as well. At least Wordfence is telling me which plugins need updating, but in order to update, I have to remove the plugins and reinstall them. I never get an option to update the plugins directly.

    Thread Starter ptarver

    (@ptarver)

    12 years ago

    I recently upgraded all of my self-hosted WordPress websites to Version 3.9 and the two sites that had the original problem still have this problem. To reiterate the problem is that when you login to either of my sites that have this problem, WordPress shows the little red circles on the Updates and Plugin menu options to show that there are updates to plugins that need to be applied, but if you click on either menu item, the pages that are displayed show that all is well, nothing is shown needing an update and the little red circles on the menu vanish. WordFence reports all plugins that need updating and I can manually delete a plugin and reinstall it and the version numbers are updated on the Plugin screen but all updates have to done completely manually. They cannot be updated from the Plugin screen or the Updates screen.

    I’m updating this thread to bump it so that someone might see it that can help.

Viewing 5 replies - 1 through 5 (of 5 total)

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