• WPSTATS123

    (@wpstats123)


    I have been and are currently using the UpdraftPlus free addition.
    In the pass I was able to backup my local data and can still do so. However, recently I no longer am giving the option to backup to Amazon S3. It seems to have been taking out, What has happened? Can this be fixed?
    Thank You
    Doyle Whitaker
    [email protected]

    https://ww.wp.xz.cn/plugins/updraftplus/

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    Backup to Amazon S3 has been present since day 1, and not been taken out. Where are you looking for it? It’s in the ‘Settings’ tab, under ‘Remote storage’.

    A screenshot of what you’re looking at would be handy – use http://snag.gy if it helps.

    Best wishes,
    David

    Thread Starter WPSTATS123

    (@wpstats123)

    Hello David: I still do not see what you suggest. When I go to settings, the only thing I see is UpdraftPlus Backups, no remote.
    When I click on this, I only get one screen. It has the following info. Actions: Backup Now/Clone/Migrate Restore; Next scheduled backups:; Last backup job run:; Last log message. This is all I see.
    I was not able to use http://snag.gy. It will not paste. Again, My ability to backup to Amazon s3 has been lost. I even uninstalled and reinstalled the program.
    Thank You
    Doyle Whitaker
    [email protected]

    Thread Starter WPSTATS123

    (@wpstats123)

    Hello David again: I tried running a full backup again (local+remote). It did backup locally, but remotely. There is now no way to see what my access and secret keys are. There is no way to tell which remote site it will go to. The program went through “Pruning old backup sets” and 8 next resumptions, then it abended incomplete. Nothing has been deposited into my Amazon S3 bucket like it used to. During execution it also gave this error message; PHP event: code E_Notice: Undefined property: Std Class ::
    $Crawler (line 91, wp-content/plugins/wp-statistics/includes/classes/hits.class.php). It appears that the full program is not being loaded on install anymore.
    Thank You
    Doyle Whitaker
    [email protected]

    Hi,

    It sounds a bit like PHP on your webserver dies mid-way through rendering the UpdraftPlus settings page. The most likely cause of that is if your WP site is using an amount of memory very close to the configured limit on the server. To raise that limit, follow the instructions in this article: http://updraftplus.com/faqs/deal-fatal-error-allowed-memory-size-errors/

    David

    Thread Starter WPSTATS123

    (@wpstats123)

    Hello David: I did as you suggested, and when I logged on I got the
    same page. This time I did not try to backup. If there is no way to
    view my access and secret key, how would updraft know where and what
    to send my information to? Could it be that the free version only now supports local backups and no S3 any longer?

    Doyle

    Hi,

    Please can you send a screenshot of your UpdraftPlus settings page? It sounds like the loading of the page aborts for some reason. It’s not compulsory to use http://snag.gy – any method at all that you prefer for sharing screenshots is fine.

    Best wishes,
    David

    Thread Starter WPSTATS123

    (@wpstats123)

    Hello David:
    I sent you a screenshot attachment via email of the settings updraftplus page that you requested to [email protected]. I hope this works.

    Doyle

    Hi,

    [email protected] is an email address that belongs to the WordPress foundation. I believe it’s the one that they use to auto-send forum responses from. I believe anything you send to it isn’t even read by them either (hence the “noreply”). You’ll need to post something to this forum thread for me to see it.

    Best wishes,
    David

    Thread Starter WPSTATS123

    (@wpstats123)

    Thread Starter WPSTATS123

    (@wpstats123)

    Thread Starter WPSTATS123

    (@wpstats123)

    Hello David:
    This is a copy of the first and only page using Microsoft word.
    I hope this is more helpful.

    UpdraftPlus Backup/Restore
    UpdraftPlus.Com | Premium | News | Twitter | Support | Newsletter sign-up | Lead developer’s homepage | FAQs | More plugins – Version: 1.10.1
    Current Status Existing Backups (0) Settings Debugging / Expert Tools Add-ons
    Actions: Backup Now Restore Clone/Migrate

    Next scheduled backups: Nothing currently scheduled

    Last backup job run: Mon, June 1, 2015 15:31

    Last log message: Remote archives deleted: 0 (Jun 02 22:48:46)
    Download most recently modified log file

    Doyle

    Hi,

    Without a screenshot, it’s hard to say. But it sounds like your webserver kills the page load because of a lack of memory. i.e. The page load of the settings page gets aborted because of how the webserver is configured.

    Here’s how to raise the memory (whether you see the text of the message mentioned here or not): http://updraftplus.com/faqs/deal-fatal-error-allowed-memory-size-errors/

    Best wishes,
    David

    Thread Starter WPSTATS123

    (@wpstats123)

    Hello David:

    Again, I tried as you suggested, but to no avail. You cannot continue to increase memory ad-infinitum. May I suggest the following: Why don’t you install the plugin yourself, load it in and see what happens.

    Doyle

    Hi Doyle,

    I’ve followed your suggestion, and all is working well.

    If you press the “View Source” in your browser whilst on the UD settings page, and scroll to the bottom of the shown source, please copy and paste the last part of what you see.

    Best wishes,
    David

    Thread Starter WPSTATS123

    (@wpstats123)

    Hello David:
    I received a notification on my plugin page to update UD+. I tried to do this before I read your last message. The update did nothing but spin wheels and never updated. After 15 minutes I canceled the update. With respect to your message concerning view source, can you specifically spell out the lines you want me to copy and where you would like for me to paste them.

    Doyle

Viewing 15 replies - 1 through 15 (of 15 total)

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