Plugin uploads are not being scanned

  • Resolved Rajat Singh

    (@couponzania)


    4 years ago

    Hi, I am using the pro version on clean talk and have enabled the scan uploads section but whenever I am uploading any plugin I see this issue, https://prnt.sc/oYU4b61FD5k1. I have tried disabling and reinstalling cleantalk but still does not work. Help, please.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • SergeM

    (@serge00)

    4 years ago

    Hello, @couponzania.

    Please, re-install the CleanTalk Security Plugin with the Complete Deactivation option:
    • WordPress Admin Page —> Settings —> Security by CleanTalk —> General Settings —> enable “Complete Deactivation” —> Save Changes;
    • Plugins —> Installed plugins —> Security by CleanTalk —> Deactivate and Delete.

    Then install it anew:
    https://cleantalk.org/help/install-wordpress-security

    It will solve the issue. Did it help?

    SergeM

    (@serge00)

    4 years ago

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin uploads are not being scanned’ is closed to new replies.

  • 2 replies
  • 2 participants
  • Last reply from: SergeM
  • Last activity: 4 years ago
  • Status: resolved