Plugin uses thumbnail image and not full size

  • Resolved revolutionfrance

    (@revolutionfrance)


    3 years, 6 months ago

    Hi, I’m trying to add an ad with a size of 300*250. The image I upload is 300*250, but the plugin displays the image thumbnail version which is 180*180 which means I get an 180*180 image stretched to 300*250, which doesn’t look so good 🙂

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • preetiashtikar

    (@preetiashtikar)

    3 years, 6 months ago

    Hi there,
    ​
    ​Thanks for reaching out.
    ​
    We have tried to replicate the issue on our end but unfortunately, we were unable to replicate the issue.

    Could you please specify the name of the active theme for the site?

    We’ll come up with the best possible solution.

    Feel free to contact us in case of any queries.

    Regards

    Thread Starter revolutionfrance

    (@revolutionfrance)

    3 years, 6 months ago

    Hi, thanks for the reply. The theme is called “the issue” from themeforest

    preetiashtikar

    (@preetiashtikar)

    3 years, 5 months ago

    Hi there,
    ​
    ​Thanks for your patience.

    Can you please switch to any default theme and check whether the issue still persists?

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)

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