Plugin widget gives an error message on control panel

  • Polaris

    (@namrur)


    3 years, 5 months ago

    Hello,
    Quick Stat window on the Control Panel gives an error message:
    “Cookies Check Failed”.
    This occur each time my laptop if waking from sleep (which caused connection to turn off). To remove this message and see statistics you need to refresh the page, though my Admin was still looged in with my website.

Viewing 1 replies (of 1 total)
  • Reza

    (@reventon94)

    3 years, 5 months ago

    Hello,

    Thank you for using the WP Statistics plugin and for reaching out to us about the “Cookies Check Failed” error message. We apologize for any inconvenience this has caused you.

    There are a few potential ways to resolve this issue:

    • Make sure that cookies are enabled in your browser. This is necessary for the plugin to access the necessary information to display the statistics correctly.
    • Check for any plugin conflicts that may be causing the issue. Sometimes, conflicts with other plugins or themes can cause issues with cookies in WordPress. Try deactivating other plugins or changing your theme to see if this resolves the issue.
    • Clear your browser’s cache and cookies. This can sometimes help to resolve issues related to cookies.
    • Update to the latest version of the WP Statistics plugin. Newer versions may include fixes for issues related to cookies.

    If these steps do not fix the issue, please let us know and we will report it to our development team to find a proper solution for you.

    Thank you for your patience and understanding. Please don’t hesitate to contact us if you have any further questions or need additional assistance.

    Best regards,
    Reza

Viewing 1 replies (of 1 total)

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