Plugin with a membership site

  • Resolved naughtydog

    (@naughtydog)


    6 years, 10 months ago

    Is there anything i need to consider when adding the plugin onto a site that has lots of users who are members. I have had a few messages saying people struggled to login, I feel this is down to the actual membership plugin, not ninja firewall.

    Disable users whitelist.>> I have it set to this, not sure if thats right or not.

    Block user accounts creation – is unchecked.

    It is possible any settings in the firewall could block users logging in? If so, what do I need to adjust to make it all good.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author nintechnet

    (@nintechnet)

    6 years, 10 months ago

    How do they login: via the wp-login.php as everyone do, or there’s a specific login page?
    Is there any error message when they fail to log in?
    Do you see anything related to this in the log (“Firewall Log” page)?

    I can’t see why they would be blocked when trying to log in. The previous version 3.x add a small bug that, sometimes only, would require to login twice but it has been fixed.

    Thread Starter naughtydog

    (@naughtydog)

    6 years, 10 months ago

    Hi
    Its the usual login page, it tries to login, then asks to login again, I will monitor it, I feels its the plugin for membership thats the issue but they are saying otherwise.

    I just wanted to try and make sure its not a known issue.

    Plugin Author nintechnet

    (@nintechnet)

    6 years, 10 months ago

    You are using the latest version 4.0.1?

Viewing 3 replies - 1 through 3 (of 3 total)

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