What, specifically, is the error message?
Deletion failed. There has been a critical error on this website.
Ok, that’s odd.
Access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/plugins/ and delete that plugin’s directory from there.
I think my host tried that already and got the same error message
The error you quoted is a PHP error, they wouldn’t have gotten it by deleting the files via SFTP.
Ok ill give it a try thank you
Thank you it worked! Can you help me resolve this error?
Page cache enhances the speed and performance of your site by saving and serving static pages instead of calling for a page every time a user visits.
Page cache is detected by looking for an active page cache plugin as well as making three requests to the homepage and looking for one or more of the following HTTP client caching response headers:
cache-control, expires, age, last-modified, etag, x-cache-enabled, x-cache-disabled, x-srcache-store-status, x-srcache-fetch-status.
Median server response time was 1,375 milliseconds. It should be less than the recommended 600 milliseconds threshold.
There was 1 client caching response header detected: x-cache-enabled.
Are you using a caching plugin? If so, which?
No i removed them the caching is done by the host
I was using WP Otimize and WP fastest cache
Ok, please contact your hosting provider’s support about this.
