• Resolved Ianto

    (@iantoevans06)


    Hi. I am trying to use this plugin to display images as part of a portfolio. The plugin is working perfectly on posts, but it is not displaying on pages. It does not work for either the inbuilt block or when I add it as a shortcode. I am using WordPress 6.7.2 and the 2024 default theme (albeit with a few style changes etc, but nothing too drastic). I have tried to add the additional code “add_filter(‘the_content’, ‘do_shortcode’);” to my function.php as recommended online as a generic fix for non-functional plugins, but this still does not fix the issue. Any guidance would be much appreciated, thank you!

    • This topic was modified 1 year, 1 month ago by Ianto.
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  • Hello @iantoevans06,

    Thanks for reaching out to us!

    I tested this on my end, and I can see the galleries working on pages. To help me troubleshoot, could you please send over a couple of screenshots? It would be great to see the settings for your gallery, as well as how you’ve added the galleries to your pages, whether that’s using the block or shortcode.

    You can upload the images to Imgur and share the link with me.

    If you’re not comfortable sending the settings here, you can also reach out to us via our contact form here.

    Looking forward to your email!

    Warm regards,

    Beatrice.

    Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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