@webtix – which plugins are you trying to rollback so I can reproduce this? Are they on ww.wp.xz.cn ?
Thread Starter
Noval
(@webtix)
Thanks … I am trying to rollback Yoast SEO
(https://ww.wp.xz.cn/plugins/wordpress-seo/) version : 2.3.5
Cheers
Hi @webtix
We’ve had tons of folks rollback Yoast SEO recently without a hitch. Do you happen to have another plugin installed that manages updates like Easy Update Manager (https://ww.wp.xz.cn/plugins/stops-core-theme-and-plugin-updates/)?
Generally, this sounds like a plugin conflict of some sort. Try disabling ALL other plugins besides WP Rollback and Yoast SEO. If it works as expected then, start re-activating each plugin one by one until you find the problem again. Then let us know which one caused the issue and I’ll see if we can duplicate the problem locally.
Thanks!
Thread Starter
Noval
(@webtix)
I really appreciate your support, unfortunately that didn’t solve the problem but I will keep looking into it. Thanks
I am having the exact same issue. Any help with this would be greatly appreciated.
I think my biggest suggestion would be to delete Yoast SEO from your site completely (all your settings will be saved though, don’t worry) and then log into your site via FTP and make sure it’s totally gone from the plugins folder. Then install it again via the “Add New” screen.
My other thought is that perhaps your host has additional security in place for installing plugins. I’ve seen some hosts require an FTP password during the plugin install process. Do you have security like that by chance?
My site does require an ftp password. Is there a way around this so that I can still use your plugin?
I think we’ll have to update the plugin to account for that, but the problem is that the host is basically hyjacking the plugin install/upgrade process and there’s no way for us to know for sure how exactly they do that since different hosts manage it in different ways.
Which host do you use? Maybe we can get access to a test account from them so we can duplicate the problem and find a fix.
Servint is the hosting service I use. Thank you for your time, I ended up reverting the yoast plugin manually, but I’m sure your plugin will come in handy in the future 🙂
