Try downloading WordPress again and delete then replace your copies of everything except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.
Thank you James. I’ll give this a try…
The site is currently locked on 3.9.2. since I can’t get to the update either.
Assuming I’ll need to update the site with the 3.9.2 code, any ideas where to get it?
Thanks! Dan
Is there any reason why you have to stay at 3.9.2? It has a few publicly know security vulnerabilities. Staying there is riskier than upgrading.
At the very least, upgrade to 3.9.3 so you can plug some of them.
You can download files for older releases at https://ww.wp.xz.cn/download/release-archive/
This issues has me locked on 3.9.2. So once resolved, I’ll get to 4.+
And thank you for the Archive link!
If you plan to move to 4.1, you can bypass/fix the issue with a manual upgrade too: https://codex.ww.wp.xz.cn/Upgrading_WordPress_Extended
Thanks again James for all of your help.
No luck on reloading the core WP files. Still the same issue.
My next thought was to rename the plugins directory and see if there is an offending plugin. Would you agree?
Thank you.
Ok,
I’ve renamed the plugins folder, and this didn’t help.
So I’ve gone through the PHP code to see where it seems to be having the issue.
From plugins.php then to admin.php it stops at:
do_action( ‘load-‘ . $pagenow );
$pagenow has “plugins.php” as the contents
Any thoughts on how to proceed?
Thanks!
Try switching to the Twenty Fifteen theme to rule-out a theme-specific issue (theme functions can interfere like plugins).
Great idea, then I realized when I click on Appearances – Themes… I get the same error.
Any other way I can change the theme if I can’t get to the page?
Thanks!
Huh, ok then. 0_o
It’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via FTP or SFTP and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your FTP or SFTP client to view invisible files.
James… Thank you for all of your help!
Here is the final solution: The php version was incorrect and was on 5.2. WordPress now only works properly with php version 5.4 and up, so it was changed on the server to resolve the issue
Hm, who told you that? I’m glad upgrading PHP fixed it, but WordPress still supports PHP version 5.2.4 or greater: https://ww.wp.xz.cn/about/requirements/
Perhaps you have a version less than 5.2.4.
