Plugin/version updates not completing

  • Resolved rebecca

    (@rebeccayoung)


    10 years, 9 months ago

    Hello,

    I apologise if this is a common issue, but a quick search around didn’t help.

    WordPress version updates and plugin updates theoretically work fine for me on a site I am managing, but the update page itself never seems to complete/finalise, and runs the ‘Updating…’ messages continuously. However, when I open the site in a new tab, it is not in maintenance mode, and updates seem to have processed as expected. I’ve then been able to close the ‘Updating…’ page without adverse effects – but still, it seems odd.

    I’d be grateful for any suggestions – for example, is this likely to be a server issue? Or a particular plugin?

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    10 years, 9 months ago

    I suggest MANUAL updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old copies of files & folder on your server before uploading the new ones. Read the Manual Update directions first.
    – If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong.

    Thread Starter rebecca

    (@rebeccayoung)

    10 years, 9 months ago

    Thanks so much for the helpful information, Tara. I’ve performed a successful manual update to the latest version, and hopefully this should have solved the problem for future plugin updates as well?

    Moderator t-p

    (@t-p)

    10 years, 9 months ago

    you are welcome 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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