Hi there, thank you for reaching out to the Paid Memberships Pro team.
Please navigate to Memberships > Settings > Pages and ensure that the page this is being used on is set under the Cancel Page dropdown?
Kind Regards,
Jarryd
Support Manager at Paid Memberships Pro
The shortcode were right in the page template and the pages were pointing to the template page. However the page in wordpress had [pmpro_cance] so when I added the ‘l’ and fixed that within wordpress it started to work again. So somehow I had forgotten to check everything was set right at the page within the wordpress editor also.
Thank you for your feedback. I’m so glad to hear this is working for you. Feel free to reach out if there’s anything else we can assist with.
Kind Regards,
Jarryd
Support Manager at Paid Memberships Pro