Poor Software, Poor Support

  • Olive & Lake

    (@oliveandlake)


    4 years, 7 months ago

    I have never experienced anything like this in all my years of working in WordPress. The plugin is slow, bloated and buggy. It just about does what it says it can do, but it takes a lot to get it going.

    To make matters worse, the company behind it WC Lovers, offer absolutely no support even when paying for the addons. They talk about how they have great support, but the reality is that they won’t answer. If you’re lucky to get an answer, you get a rude reply without any common courtesy and telling you that you’ve done something wrong. They have no interest in helping, no interest in anything. Even if you report a bug, their standard reply is ‘you need to hire a developer’. No…. You need to fix your plugin.

    I get the feeling they’re all about adding new features instead of fixing what ever bloaty buggy rubbish they already have.

    • This topic was modified 4 years, 7 months ago by Olive & Lake.
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  • Timvg

    (@timvangorp)

    4 years, 6 months ago

    What bugs have you experienced?

    I’m using the free version (still building the site/project) and haven’t found any bugs so far.

    After doing extensive research, I found this to be the most reliable & lightweight plugin (based on reviews and my own tests) compared to others that offer all these functions.

    My only concern is potential security issues…

    Plugin Author WC Lovers

    (@wclovers)

    4 years, 6 months ago

    My only concern is potential security issues…

    Don’t worry, this plugin does not have any such issues. Checking plugin’s standard at a certain interval is WP routine process. Relax, plugin will be available for download within 1-2 days.

Viewing 2 replies - 1 through 2 (of 2 total)

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