Edit: Awesome Support

  • atiq97

    (@atiq97)


    6 years ago

    Update: Their support member contacted me from same group to my id. and helped me , even on weekend immediately help. I really love this thing, as compare to other themes. I have seen such kind of support in hosting, and other products but not themes. Thankyou very much Elvina.

    /*Old review */

    I am using Astra with elementor. and I submitted request in their facebook group, how can I change transparent header, menu text color on phone.. Been 2 days and no reply from them.

    Very poor support , Theme is great btw.

    • This topic was modified 5 years, 11 months ago by atiq97. Reason: They helped me
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  • Team Brainstorm Force

    (@brainstormteam)

    6 years ago

    Hello @atiq97,

    Sorry to hear about your experience!

    However, I’d like to mention that the Facebook group is a place where we let users communicate with each other or help each other. Anyway, I see that we have already replied to your query on the group. 🙂

    I’d like to inform you that we offer dedicated support through our support center. You can get in touch with us for any further help or assistance. I am sure you’ll be happy enough to give us a 5 star then. 😉

Viewing 1 replies (of 1 total)

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