Hi,
We are sorry for the experience. We provide support via BuddyDev support forums. We have it specified in the plugin page https://ww.wp.xz.cn/plugins/bp-xprofile-custom-field-types/#where%20do%20i%20get%20support%3F .
We have got multiple plugins on wporg and it is difficult to track and assit with all of them. That’s why we provide support via BuddyDev support forums.
Please open a topic at our forum and we will assit.
Regards
BuddyDev Support Team
