Poor support!

  • grandbazart

    (@grandbazart)


    1 year, 9 months ago

    Always the same story with RankMath, it’s never their fault it’s other plugins fault!!!! 4 to 5 hours to answer customers. They’re smarter when it’s time to take your money. No so good in fact, AI credit never appear, since I use RankMath I think my site is loosing ranking… Gonna use SEOPress

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  • Plugin Support Rank Math Support

    (@rankmathsupport)

    1 year, 9 months ago

    Hello @grandbazart,
     
    Sorry for the experience you had with our support team.
     
    However, our support team never mentioned that the issue is related to some other plugin, not Rank Math. They have asked you for more details and steps to replicate the issue so they can investigate further and figure out which option of our plugin is causing the issue on your site.

    Please check the last reply and share the details so they can assist you furthe.
     
    Looking forward to helping you.

Viewing 1 replies (of 1 total)

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