fixed, and happy

  • ianrobertknight

    (@ianrobertknight)


    11 years, 8 months ago

    I wish there was a poll I could take about this poorly developed poll plug in.
    I can completely understand why they wouldn’t post a poll though.
    Most people would vote low, and it wouldn’t properly display the results.
    And they wouldn’t be able to do anything about it.

    Update.
    I’ve been able to get all my functionality back, by reverting to a previous version.
    V 5.1 is not quite ready, but 4.9.3 seems to be working just fine for me.
    The Yop authors helped me out, and that was nice of them, considering I am not a premium user.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author YOP

    (@yourownprogrammer)

    11 years, 8 months ago

    Hey Ian

    Could you please tell us what version of the plugin are you referring to?

    Thank you.
    YOP Team

    Thread Starter ianrobertknight

    (@ianrobertknight)

    11 years, 8 months ago

    Yes, I am using 5.1 on WP 4.0

    All my poll data was reset to the same time stamp, and new votes are not recorded.
    My neatly tabulated columns are now lost, displaying the answers in one long string.
    Poll data shown in my backend is completely different than what is shown on the site.

    Plugin Author YOP

    (@yourownprogrammer)

    11 years, 8 months ago

    Hey Ian

    You can go back to using version 4.9.3 as no data has been lost when upgrading to 5.1.
    Downgrading to 4.9.3 will get you all the data with correct time stamp and all the settings you had.

    Please let us know if you decide to that so we can guide you through the process without loosing any data.

    Best
    YOP Team

    Thread Starter ianrobertknight

    (@ianrobertknight)

    11 years, 8 months ago

    Hello Yop Team.
    Absolutely. I would love to have all the functionality return.
    Please outline the needed steps to revert to 4.9.3

    best,
    ian

    Plugin Author YOP

    (@yourownprogrammer)

    11 years, 8 months ago

    Hey Ian

    Here are the steps to get 4.9.3 running

    #1. backup your database (in case anything goes wrong)
    #2. delete YOP Poll plugin
    #3. download version 4.9.3 (https://downloads.wp.xz.cn/plugin/yop-poll.4.9.3.zip) to your pc and unzip
    #4. upload yop-poll directory resulting from the unzip to plugins directory via ftp
    #5. login to your wordpress and activate YOP Poll

    If you want, we can take care of the process for you.

    Please let us know.

    Best
    YOP Team

    Thread Starter ianrobertknight

    (@ianrobertknight)

    11 years, 8 months ago

    Thank you. This is very helpful.
    I am backing up my database now.
    Please let me know your email, so I can send you my Admin log in credentials.

    Very much appreciated.

    ian

    Plugin Author YOP

    (@yourownprogrammer)

    11 years, 8 months ago

    Hey Ian

    You can email us at yop.help[at]gmail.com.

    Please include ftp info to your website as well.

    Best
    YOP Team

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    11 years, 8 months ago

    Please include ftp info to your website as well.

    Please don’t. Really, don’t.

    Asking people to contact you off of the forums or posting email addresses is really discouraged (read that as “Really, do not do that again please.”)

    http://codex.ww.wp.xz.cn/Forum_Welcome#The_Bad_Stuff

    That level of support just is not offered here and everyone is asked to keep it on the forums. It helps more people that way when you do.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘fixed, and happy’ is closed to new replies.