pop up closing behaviour | ww.wp.xz.cn

Resolved bksubba
(@bksubba)

5 years, 2 months ago

Hi

I have recently set Choose what will happen when a visitor closes your pop-up to “do not show this site across the site”. I have reset this setting to every 3 hours.

However, my pop ups keep coming up every other second.

could you assist me in this matter

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Support Imran – WPMU DEV Support
(@wpmudev-support9)

5 years, 2 months ago

Hi @bksubba,

Thank you for contacting us.

In order to better assist you, could you please provide us with the page URL of where your popup is showing?

Also, once you made the behaviour change, did you publish it and made sure to clear any site caching(in case enabled within your site setup?

Best,
Jonathan S

Thread Starter bksubba
(@bksubba)

5 years, 2 months ago

Hi jonathan
This is my url http://www.bhutanaudit.gov.bt/

Thank you

Plugin Support Dimitris – WPMU DEV Support
(@wpmudev-support6)

5 years, 2 months ago

Hello there @bksubba

I cannot see any popup on that page.
How and when is this getting triggered?
Please advise!

Thank you,
Dimitris

Plugin Support Dimitris – WPMU DEV Support
(@wpmudev-support6)

5 years, 2 months ago

Hello @bksubba

It’s been a while since we’ve heard back from you so I’m marking this topic as resolved. Feel free to create a new topic if you’re still encountering issues. 🙂

Take care,
Dimitris

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘pop up closing behaviour’ is closed to new replies.

4 replies
3 participants
Last reply from: Dimitris – WPMU DEV Support
Last activity: 5 years, 2 months ago
Status: resolved