Pop-up Elementor

  • Resolved melroche

    (@melroche)


    2 years, 2 months ago

    Hi there,

    I’m having trouble with Elementor Pro and LSCache on my website. I’ve used Elementor Pro to create modals, but they’re showing up at the bottom of the page instead of where they should be (dijon-assainissement.fr/contact). Idon’see the pb on IE, but in private nav + mozilla. Additionally, icons in the navigation menu, also created with Elementor, are not appearing. I’ve tried adjusting different settings but haven’t had any luck. Interestingly, when I disable LSCache, the issue goes away.

    Has anyone else faced a similar problem or found a solution? I would greatly appreciate any suggestions or insights.

    Thank you so much for your assistance in advance.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support qtwrk

    (@qtwrk)

    2 years, 2 months ago

    could you please do me a screenshot of your issue ? I am not exactly sure if I understood it correctly

    Thread Starter melroche

    (@melroche)

    2 years, 2 months ago

    Hi,

    Thank your for your answer.

    Since I had been looking for a solution for a while without success (I tried a looooot of settings, contacted Elementor support, my hosting provider, etc.), I finally disabled the Mozilla popup, so the issue is no longer visible. However, here is a screenshot of what was happening on mozilla.

    https://ibb.co/x2XYn9H

    Here is the expected layout

    https://ibb.co/dpqg4PN

    Thank you in advance for your time,

    Plugin Support qtwrk

    (@qtwrk)

    2 years, 2 months ago

    this is most likely due to a mis-configuration , have you tried the default setting ?

    Thread Starter melroche

    (@melroche)

    2 years, 2 months ago

    Hi,

    no, I didn’t test the default settings because I was satisfied with the speed tests. However, I managed to work around the issue by creating popups directly within the editor (and not via Elementor’s “modal window” tool), and by disabling them on Mozilla.

    Thank you,

Viewing 4 replies - 1 through 4 (of 4 total)

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