• Resolved ailaina123456

    (@ailaina123456)


    Hi,

    Thanks for this very helpful plugin!

    I am facing several issues that I am not able to solve on my side:

    1. The overlay is not showing up. I have set up correctly the overlay on the default theme and applied the default theme to the pop ups, however it is not displayed.

    2. Close button with fontawesome fas fa-mark or even with the example you give fas fa-camera isn’t showing up, unrecognized or no carachters are displayed instead.

    https://prnt.sc/QJrrW-COYYIX

    3. Regarding the size of the pop up.

    Firslty I had set it to auto-adjusted height to fit the content, however, it does not take into consideration the screen height which makes the user being blocked as the content is off screen and cannot be scrolled.

    Finally I set it to custom with a width of 40% and a height of 80% with scroll option on. However, when the use is logged in the pop up does not get adjusted and keeps the same size which does not look good.

    https://prnt.sc/QJrrW-COYYIX

    4. I have a pop up with a link, and that link appears in blue. I have tried to change it through css but is it not working. I have set the form right and it was showing good until I switched to this plugin where the blue color appeared again.

    Thanks & Regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kim L

    (@kimmyx)

    Hi @ailaina123456 ,

    Sorry to hear you’re encountering issues with your popup.

    Do you have a link for us to check? It’ll help us to see the popup live so we can investigate properly.

    If you want to share the link privately, you can send it to us using our contact form here: Support Request – Popup Maker

    We’ll wait for your response!

    Plugin Support Kim L

    (@kimmyx)

    Hi there,

    I’m going to mark this as resolved as we haven’t heard from you in a while.

    Feel free to create a new thread if you have other questions.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Pop up issues’ is closed to new replies.