pop up on site loading

  • Resolved eagles051387

    (@eagles051387)


    4 months, 1 week ago

    I have an issue where I get a message about closing the developer window to continue. I do not have it open to begin with on my browsers yet visitors get this from time to time and its not a good thing at all.

    What is going on here. I can provide a screenshot of the popup that comes up when i try to visit my site. I already tried clearing my browser cache yet it still persists.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Muhammad

    (@muhammadwpfolio)

    4 months, 1 week ago

    Hi @eagles051387,

    Thank you for reaching out!

    The developer tools alert is meant to prevent unauthorized access, but if it’s triggering randomly, that’s not expected.

    As a temporary fix, you can disable the alert by adding this to your theme’s functions.php or a custom plugin:

    add_filter('pda_disable_developer_tools', '__return_false');

    Could you also share your device, browser, and PDA plugin version? This will help us investigate further. Feel free to reach out via our contact form with details.

    We appreciate your patience!

    Thread Starter eagles051387

    (@eagles051387)

    4 months, 1 week ago

    Device – doesnt matter the device it can be my desktop or laptop.

    Browser – also doesnt matter I get that popup regardless of browse. I get this on the latest Firefox (non esr) version, latest chrome, latest edge.

    I have 1 laptop and my desktop on windows 11 and this happens and even on firefox ESR on debian 13 this same issue happens.

    Thread Starter eagles051387

    (@eagles051387)

    4 months, 1 week ago

    Forgot to add the PDA verion I am on is Version 2.8.8.3

    Plugin Support Muhammad

    (@muhammadwpfolio)

    4 months, 1 week ago

    Hi @eagles051387,

    Thanks for the additional details.

    I just checked your site from my end using multiple browsers, and I wasn’t able to reproduce the developer tools popup.

    Could you please try clearing your site/server cache (if any caching plugin or CDN is active) and check again? Sometimes cached scripts can cause this behavior.

    If the issue still persists, please try adding the following snippet to temporarily disable the alert:

    add_filter('pda_disable_developer_tools', '__return_false');

    This will help confirm whether the alert script is being triggered unexpectedly.

    Let me know how it goes, and we’ll continue investigating!

    Thread Starter eagles051387

    (@eagles051387)

    4 months, 1 week ago

    Good Morning,

    I will try soon and revert back soon.

    Plugin Support Quinnie

    (@quinniewpfolio)

    4 months, 1 week ago

    Good morning,

    Thank you for letting us know. We appreciate it and will wait for your update.

Viewing 6 replies - 1 through 6 (of 6 total)

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