• Resolved Matt

    (@madebymatt)


    When Popup builder is activated and I try to use beaver builder to edit any row the error message “Failed to initialize plugin: wordpress” pops up. I deactivated all my plugins until I found that the Popup builder was the problem.

    Thanks
    Matt,

Viewing 7 replies - 1 through 7 (of 7 total)
  • Sygoos Support Team

    (@sygnoossupportteam)

    Hi @madebymatt

    Thank you for contacting us.
    We are sorry to hear that.
    Can you please add remove the version you have and change it with this one?
    https://we.tl/t-cNLuP5Vu7P

    We are going to have this in the upcoming updates.

    Sygoos Support Team

    (@sygnoossupportteam)

    Hey @madebymatt

    We were wondering whether you saw our last message.
    Please let us know if there is anything we can help you in a new thread, I will mark this one as resolved.

    Best,
    Popup Builder Team

    Thread Starter Matt

    (@madebymatt)

    If I remove the current one I have in worpress and install this one will I loose all my already created popups?

    Thanks
    Matt,

    Sygoos Support Team

    (@sygnoossupportteam)

    Dear Matt,

    We are sorry for the delay.
    Please uncheck the delete popup data option from here:
    https://prnt.sc/snc8i2

    This way you won’t lose the created popups.

    Sygoos Support Team

    (@sygnoossupportteam)

    Hey @madebymatt

    We were wondering whether you saw our last message.
    Please let us know if there is anything we can help you in a new thread, I will mark this one as resolved.

    Best,
    Popup Builder Team

    Thread Starter Matt

    (@madebymatt)

    I did it this morning and I didn’t lose anything. And everything seems to be working better now.
    Thank you very much
    Matt,

    Sygoos Support Team

    (@sygnoossupportteam)

    You are most welcome Matt!

Viewing 7 replies - 1 through 7 (of 7 total)

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