Popup issue when loading master slider

  • Resolved pathum1983

    (@pathum1983)


    5 years, 5 months ago

    Hi,

    I’m try to load master slider page as a popup. I tried master slider short code but pop up is blank. What I did is, I added a iframe and created my page without header and footer and called the URL. When I clicked for the first time the pop is display properly. However if I clicked again the pop is blank.

    Pls help me to overcome this issue.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Riddhi Shukla

    (@ridhimashukla)

    5 years, 5 months ago

    Hello,

    Thank you for reaching us…

    Please shortcode and plugin link of the master slider here, so I will check in my local side and let you know if it’s happening because of the popup plugin.

    Also, there is lazyloading before popup so try to remove it once and check.

    Thank You!

    Thread Starter pathum1983

    (@pathum1983)

    5 years, 5 months ago

    Hi

    Pls find below information.

    —Contents in the iframe———

    <div class=”container”><iframe class=”responsive-iframe” src=”http://203.81.101.197:8090/mc-webdemonew/bev-slider/”></iframe></div&gt;

    Master Slider Short Code
    [masterslider alias=”ms-2″]

    Thread Starter pathum1983

    (@pathum1983)

    5 years, 5 months ago

    Further, could you pls let me know how to remove lazyloading.

    Thanks.

    Riddhi Shukla

    (@ridhimashukla)

    5 years, 5 months ago

    Hello,

    Thank you for sharing details with us…

    I have checked your given shortcode in my local server and it’s working perfectly. Also, I have checked compatibility with your currently active theme “Versatile Business” in my local server and it’s working.

    So, please try to check with other WordPress default theme and let me know if anything.

    Also please cross-check any plugin is conflicting or anything.

    Thank You!

    Thread Starter pathum1983

    (@pathum1983)

    5 years, 5 months ago

    When you click, first time it’s working. 2nd time on wards it’s blank still.
    https://drive.google.com/file/d/19DbRC5UJRGc53JGKI_j5T9kEeGvWT1hr/view

    Riddhi Shukla

    (@ridhimashukla)

    5 years, 5 months ago

    Hello,

    Thank you for your update…

    I have to check your website directly to resolve your issue. Please go to our company profile where you find our website. Join us on website chat!

    Let me know if anything. Thank You!

    • This reply was modified 5 years, 5 months ago by Riddhi Shukla.
    Thread Starter pathum1983

    (@pathum1983)

    5 years, 5 months ago

    Hi,

    Any update on this?

    Riddhi Shukla

    (@ridhimashukla)

    5 years, 5 months ago

    Hi,

    Thank you for your patience…

    I have tried to resolve your issue but I can’t help you out. I had tried lots of actions and methods to refresh/init master slider on click of open but it does not work. Please try to ask about this issue with the master slider support team.

    Thank You!

Viewing 8 replies - 1 through 8 (of 8 total)

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