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  • Plugin Support Jasmine

    (@hyenokian)

    3 months, 1 week ago

    Dear @riponislam ,

    Thank you for the topic, and apologies for the late response – weekends are non-working days for us.

    Could you please let us know from which plugin version to which version you updated?
    Also, do you have any caching plugin enabled on your site? If yes, please try clearing the cache and check again.

    Looking forward to your reply.

    Thank you!

    Plugin Support Jasmine

    (@hyenokian)

    2 months, 3 weeks ago

    Dear @riponislam ,

    We’re closing this ticket for now as we last heard from you two weeks ago.
    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

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