Plugin Support
Kim L
(@kimmyx)
Hi @bibelwort,
The assets should still be in the “pum” folder of your Uploads directory.
Could you check if Popup Maker asset caching is on?
Go to Popup Maker > Settings > Misc and uncheck Disable asset caching.
If yes, please check your filesystem permissions for the wp-content and uploads directories. Here’s a guide: https://docs.wppopupmaker.com/article/521-popup-maker-detected-an-issue-with-your-file-system#check-for-wrong-filesystem-permissions-for-the-wp-content-and-uploads-directories
Let us know how it goes. 🙏
Hi, Kim!
I have checked the ‘Site Health’ tool on any ‘File Permission’ issues – there are no any, all directories are writable including uploads-folder.
I tried to disable ‘asset caching’ option and delete manually leftover css and js files in ‘uploads’ related with the Popup Maker (according the comments in the head of these files). Then I enable caching back and reload the site page. Popup maker again have created css and js files in ‘uploads’ with strange names like: 7ae3407bf106c489431ffff591fad587.js and d3a6eb57985493baa366faa068cd22ff.css, while the ‘uploads/pum’ directory left empty.
Using dev tools in my Edge browser I made sured that browser get these cached versions of js and css files.
Hello again, Kim!
I have just realized that this behaviour is due to ‘Try to bypass ad blockers‘ option. If it is disabled, the cache files have stored in ‘uploads/pum’ and have meaningfull names ‘pum-site-scripts.js’ and ‘pum-site-styles.css’. But if it is enabled then Popup Maker stores them in ‘uploads’ directory with obfuscated names.
Actually, I am fine with that, as soon as I now understand the reason.
Plugin Support
Kim L
(@kimmyx)
Hi @bibelwort,
Thanks for the update!
The ‘Try to bypass ad blockers‘ option is mainly useful for users that use browsers with builtin adblockers like Brave, as there are instances where their popups are getting blocked.
If this is not needed, you’re free to turn this option off.
Let us know if you have other questions. 😊