Hi @aryar771 – sorry to hear that you are experiencing this issue.
I viewed the popup on your website and yes, I see the issue that you are referring to. I also noticed that your site is returning this console error. See this: https://share.getcloudapp.com/5zuGJj6Q
Looking at it, this can be caused by a conflict with the current theme or with any of your active plugins.
I would now suggest you check out this documentation on how to Test if a Plugin or Theme Interferes with Popup Maker: https://docs.wppopupmaker.com/article/332-test-whether-a-plugin-or-theme-interferes-with-popup-maker That way we can determine if its a conflict with another plugin or theme quickly.
Let us know how this goes.
