popup window does not display

  • Resolved MRTMRTMRT

    (@mrtmrtmrt)


    6 years ago

    I installed your Popup Builder plugin, and created a popup.

    When visiting / launching the site, it refuses to be displayed.
    BUT when however I am visiting the site in admin mode, it will be shown?

    https://prnt.sc/sga4aw
    https://prnt.sc/sg9yq4

    Any ideas?
    Only one goal: popup when launching the site (opening tab > Berichten)

    Thank you for your help.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter MRTMRTMRT

    (@mrtmrtmrt)

    6 years ago

    When clicking on the button Preview Changes, I do see the popup window indeed (see my previous screen shot too).

    https://prnt.sc/sgj17w

    When the customer would launch the website, it will no longer appear?

    Thread Starter MRTMRTMRT

    (@mrtmrtmrt)

    6 years ago

    Extra info

    When I would add the following rule, the popup appears…
    But off course, that’s not my goal / what I would finally like to achieve.

    https://prnt.sc/sgj7dt

    Sygoos Support Team

    (@sygnoossupportteam)

    6 years ago

    Hi @mrtmrtmrt

    Thank you for contacting us.
    It seems the page that you have sent is your home page.
    Can you please add the popup to the home page of yours?
    You can do that by selecting “Page type” in the “Display Rules” section and select the home page from there.

    Here is an article that might be handy.

    Let us know how it went.

    Thread Starter MRTMRTMRT

    (@mrtmrtmrt)

    6 years ago

    Dear support team,

    problem solved indeed by adding the Page type – Home reference as a rule.

    Thank you. You can close this ticket now.

    Sygoos Support Team

    (@sygnoossupportteam)

    6 years ago

    Great!
    Let us know in case of any questions.

Viewing 5 replies - 1 through 5 (of 5 total)

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