port_test_failed

  • Resolved tevhins

    (@tevhins)


    1 month, 3 weeks ago

    Hello,

    I have noticed that the crawler will not run due to “port_test_failed”. v7.8.1; php:8.3.30.

    Any help and guidance is appreciated! Please let me know where to send logs for review.

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • asfly

    (@asfly)

    1 month, 3 weeks ago

    Please confirm if you have set the correct server/Host IP at LSCWP > General > [2] General Settings 
    If not, then please enter your server IP, save changes, and see how it goes.

    Thread Starter tevhins

    (@tevhins)

    1 month, 3 weeks ago

    Thanks for your reply. I can confirm that the correct IP is set in the settings.

    What are the next steps?

    asfly

    (@asfly)

    1 month, 3 weeks ago

    Please generate a report number and provide us with the Report number: https://docs.litespeedtech.com/lscache/lscwp/troubleshoot/#get-a-report-number

    Thread Starter tevhins

    (@tevhins)

    1 month, 3 weeks ago

    Thank you. It has been sent and the report number is ENPOCRVQ

    Plugin Support qtwrk

    (@qtwrk)

    1 month, 3 weeks ago

    please go to toolbox-> debug setting -> set debug log to ON , debug level to advance , debug include URI, add async_litespeed , then go to log view , clean up existing log if any

    then run the manual crawl again , once you see it fail with this error again , go to log view again , copy paste and share the log by https://pastebin.ubuntu.com/

    Thread Starter tevhins

    (@tevhins)

    1 month, 3 weeks ago

    Thanks. Here is the log: https://pastebin.ubuntu.com/p/9YgTZZRMV3/

    I can confirm that the IP address is correct from the host

    Plugin Support litetim

    (@litetim)

    1 month, 3 weeks ago

    @tevhins Yes, IP is correct, but the response is not correct:

    04/15/26 08:46:00.439 [18x.xxx.xxx.xx5:54354 1 VG3] 🕸️ Test local 443 port for www.****.com:443:18x.xxx.xxx.xx5
    04/15/26 08:46:00.444 [18x.xxx.xxx.xx5:54354 1 VG3] 🕸️ ❌ Test port response is wrong
    <!DOCTYPE html> <html style="height:100%"> <head> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no" /> <title> 301 Moved Permanently
    Please see if there are any plugins that add redirect. See SEO plugin settings and MAYBE something from Wordfence(did not had any issue with the plugin).

Viewing 7 replies - 1 through 7 (of 7 total)

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