Portfolio gallery error

  • Resolved nicolewongnz

    (@nicolewongnz)


    8 years, 8 months ago

    Hi there

    There seems to be a glitch in which this plugin is applied to on this page I’m working on.

    http://curekidsventures.co.nz/portfolio-companies/

    When you first open the link in chrome or safari, the tiles seem to be stacked which is a problem. Once you refresh the page, it is normal. However in Safari, when you refresh it does not resolve.

    Can we please fix this problem?

    Many thanks

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author totalsoft

    (@totalsoft)

    8 years, 8 months ago

    Hello Dear @nicolewongnz.

    Thank You for contacting with us and for saying us about your problem. We checked your page and saw there that there is not albums button, I think you disabled them. Please can you enable them and then try again, if you will have the same problem then we will try to find other way to solve it.

    Thank You.

    Thread Starter nicolewongnz

    (@nicolewongnz)

    8 years, 8 months ago

    Hi there

    I’m not displaying the graphics as albums, the purpose of these graphics is to click on them and they pop up. I have set them to a grid, 3 columns but when you first go on the page, they don’t appear correct. They appear on top of each other, when you refresh the page, it is fine. It doesn’t appear fine at all on Safari.

    Thanks
    Nicole

    Plugin Author totalsoft

    (@totalsoft)

    8 years, 8 months ago

    Dear @nicolewongnz.

    Please edit the plugin, open the Total-Soft-Portfolio-Widget.php file and on line 11370 there is this code:

    jQuery(window).bind(“load”, function() {
    // jQuery(‘#all’).click();
    jQuery(‘.TSPortfolioHE_Button_<?php echo $Total_Soft_Portfolio;?>.is-checked’).click();
    });

    replace it with this:

    jQuery(window).bind(“load”, function() {
    setTimeout(function(){
    jQuery(‘.TSPortfolioHE_Button_<?php echo $Total_Soft_Portfolio;?>.is-checked’).click();
    },500)
    });

    Hope this will help You.

    • This reply was modified 8 years, 8 months ago by totalsoft.
    Thread Starter nicolewongnz

    (@nicolewongnz)

    8 years, 8 months ago

    Hi there

    This is what I found

    jQuery(window).on(“load”, function() {
    // jQuery(‘#all’).click(); jQuery(‘.TSPortfolioHE_Button_<?php echo $Total_Soft_Portfolio;?>.is-checked’).click();
    });

    and replaced it with what you suggested. It did not work as I was still having the same issue and the pop up did not work, so I had to revert it back to the original.

    Plugin Author totalsoft

    (@totalsoft)

    8 years, 8 months ago

    Dear @nicolewongnz.

    Please contact with us directly for solving your question quickly.

    Thank You.

    Plugin Author totalsoft

    (@totalsoft)

    8 years, 8 months ago

    Please change that function with this code:

    jQuery(window).load(function() {
    setTimeout(function(){PortfolioWork();},1000)
    });
    function PortfolioWork(){
    jQuery(‘.TSPortfolioHE_Button_<?php echo $Total_Soft_Portfolio;?>.is-checked’).click();
    }
    setTimeout(function(){PortfolioWork();},1000)

    It will solve your problem.
    Thank You.

Viewing 6 replies - 1 through 6 (of 6 total)

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