Hi jgunter,
I also have the last version of Duplicator (v0.4.0) but I still have the blank page on the dashboard.
Did you get a later version?
thanks
Try version 0.4.1 which just got pushed. Also be sure to clear all your browser cache…
Thanks
Thanks a lot lifeinthegrid for your great support!
No Problem… If you can flag it as works on the main plugin page that would be great!
Thanks
Well I updated it to version 0.4.1 and cleared my cache, but it still shows a blank page on the plugin dashboard.
I’ve tried to disable all other plugins on my site and re-install duplicator, and I’ve tried it on another browser… still blank page!
I can email you an admin pass to log in the site if you want to see by yourself…
thank you
Yeah you can create a support ticket here and I’ll look at it:
support.lifeinthegrid.com
Hi Guys,
Has there been any solution to this I have the ame problem…using 3.5 and 0.4.1
Hi keystone,
This actually is an isolated issue on some wordpress installs and looks like it deals with how load-scripts.php (a core wordpress file) is working. If you check your browsers debug window it will show if this is the issue. In Chrome you can isolate this issue by doing the following:
1. Right Click anywhere in your wp-admin when the Duplicator dashboard is loaded. Go down to ‘inspect element’ this will open Chromes developer tools. Click on the ‘Console’ button at the very top.
2. Now refresh the blank duplicator page, and you will see a 404 error on the load-scripts.php page. If you see the 404 error then it means your wordpress update was effected. If so there are several causes for the error.
Here are some workarounds that people have told me works:
1. http://www.kevinleary.net/wordpress-3-5-admin-jquery-is-not-defined
2. http://ww.wp.xz.cn/support/topic/failed-to-load-resources-error-after-update-to-35-admin-back-end?replies=9
3. http://ww.wp.xz.cn/support/topic/post-editor-missing-in-wp-35-after-upgrade?replies=56
4. http://ww.wp.xz.cn/support/topic/troubleshooting-wordpress-35-master-list?replies=4
Others have just updated following these instructions:
Try re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.
Also if you google “load-scripts.php 3.5 ‘jQuery is not defined'” then you will find several solutions.
Hope that helps!
