Possible Media File Changes and Missing Images

Hello,

We would like to report an issue that we have been observing over the past few weeks.

During this time, we noticed that some images and media files in our WordPress / WooCommerce installation started disappearing. A portion of these files later reappeared, but many of them seem to have disappeared permanently.

At the same time, we observed changes in the server’s media file structure. For example, new folders organized by month and year began appearing again, even though this structure had not been used previously. It looks like some kind of file reorganization or rewriting may have taken place on the server.

Because of this, we suspect that something may have triggered file movements or database updates related to the media library. One possibility we are investigating is whether the Folder plugin might perform any background restructuring, synchronization, or reorganization of files or media records.

Could you please clarify:

• Does the plugin perform any operations that reorganize files or recreate folder structures on the server?
• Could the plugin trigger file moves, database updates, or media library synchronization that might affect existing files?
• Are there any known issues or situations where files could temporarily disappear or fail to restore correctly?

Unfortunately, a large number of media files never returned, so we are trying to understand what might have caused this behavior.

Any insights or guidance would be greatly appreciated.

Thank you.