Post 500 feedback error when submitting form

Viewing 15 replies - 1 through 15 (of 15 total)
  • Thread Starter khanex

    (@khanex)

    6 years, 5 months ago

    Looks like if I have a form that has more than 11 rules, it’ll break the submission of the form. Is there a way I can fix this? I need to have more than 11 rules.

    Plugin Author Jules Colle

    (@jules-colle)

    6 years, 5 months ago

    You should be able to add as many rules as you want. It seems like the error only occurs on the front end. Can you share a link to your website?

    Thread Starter khanex

    (@khanex)

    6 years, 5 months ago

    I’m using this as a payment request form. Could you please private these links or let me know when to delete them?

    Demo Acc:
    TESTUSER
    TEST

    • This reply was modified 6 years, 5 months ago by khanex.
    Plugin Author Jules Colle

    (@jules-colle)

    6 years, 5 months ago

    you should delete them now if you don’t want them on this forum. posts can only be edites for 5 minutes or so. after that they cannot be removed.

    Thread Starter khanex

    (@khanex)

    6 years, 5 months ago

    Done. Thank you. It seems like after I removed the 2 rules for TOS group, the form worked fine. So it’s something with my TOS group?

    Plugin Author Jules Colle

    (@jules-colle)

    6 years, 5 months ago

    best to check your server logs, or enable WP debug, to see what is causing the 500 error. There’s most likely a PHP error responsible for this.

    Thread Starter khanex

    (@khanex)

    6 years, 5 months ago

    Gotcha. Dumb question, how do I enable that? Sorry for the trouble boss

    Plugin Author Jules Colle

    (@jules-colle)

    6 years, 5 months ago

    https://docs.whmpress.com/faq/how-to-enable-or-disable-wp_debug-using-file-manager/

    another question. Can you paste your form code here?

    Thread Starter khanex

    (@khanex)

    6 years, 5 months ago

    <div style="text-align: center;">
[hidden user_login default:user_login]
[hidden ip _remote_ip ]
[hidden user_email default:user_email]
[hidden user_first_name default:user_first_name]
[hidden doublefp default:get]

[group freeplay]
<center>
<h5 style="margin-top: 50px;">Would you like a Free Play Match?</h5>
[select* freeplay "Select an Option" "Yes (100%)" "Yes (200%)" "NO"]
<p style="font-size: 14px; font-style: italic; line-height: 1em;">By choosing Yes (100%) or Yes (200%)<br> you agree to the <a href="https://dealerpostup.com/free-play-rules/">free play terms</a></p>
</center>

[group promo]
<center>
OR

<div style="margin-top: 20px;">

<b>Have an active CASH BONUS CODE?</b>
[text ref placeholder "Enter Code Here"]
</div>
</center>
[/group]

[group freeplay2]
<center>
<h5 style="margin-top: 5px;">Are you sure?</h5>

[checkbox* freeplay2 exclusive "Yes"] | <a href="https://dealerpostup.com/deposit/" style="color: grey; font-size: 12px;">Cancel Deposit</a>
</center>
[/group]

[group tos clear_on_hide]
<div>

<center>
<div id="" style="text-align: left; overflow:scroll; max-height:400px; max-width: 700px;">

<h2>FREE PLAY RULES:</h2>

Free Plays can only be wagered on:
1. FOOTBALL (NFL / NCAA / CFL / ARENA)
2. BASEBALL (MLB)
3. BASKETBALL (NBA / NCAA / WNBA)
4. HOCKEY (NHL)
5. SOCCER
6. Basketball, Football and Soccer Free Plays can only be used on Spreads and Totals.
7. Baseball and Hockey Free Plays can only be used on Moneylines and Totals.
8. Parlays- only 2 team parlays with max odds of -200/+200 can be used for parlays. Team totals and any props cannot be parlayed.
9. Free Plays lose when a push or tie results.
10. Free plays and bonuses expire in 30 days. Any unused free plays at the 30 day mark will disappear from your account.
11. Free Plays can only be wagered online via the website or the mobile site. Free Plays cannot be made through call center.
12. All Free Plays are subject to a Rollover requirement based on the Terms and Conditions of the particular promotion. Referral Free Play includes 3x rollover.
13. Only the Free Play winnings get added to your account balance. The value of the Free Play is not included.
14. The maximum winnings from any single wagered Free Play bonus is $1000 or $1000 cumulative from multiple Free Play bonus wagers from the same bonus.

<b>NOTE:</b> Unless otherwise specified by a Player Services Representative, when you receive a bonus for making a deposit you must roll over the amount you deposited, plus the Free Play bonus the specified amount of times. Wagers placed using Free Play qualify toward rollover calculation.

For example, if you deposit $100, DealerSportsbook.com will credit your account the full $100 + $100 Free Play Deposit Bonus. So, if you have a ten-time rollover assigned for that deposit bonus, you must roll the entire amount (e.g. $100 + $100 free play) ten times. Thus, to receive a payout without forfeiting anything you won from your bonus, you must first cover the rollover amount (e.g. $100 + $100Free Play or $200 times 10 for a rollover of $2,000 wagered before eligible for cashout).

When calculating “rollover”, we use the amount risked as the effective value. Wagers placed with odds greater than -200 will receive the “win amount.” For example, if you bet (-110 odds) $500 on Team A to win $450, and you bet (-150 odds) $400 on Team B to win $266, and you bet(-250 odds) $250 on Team C to win $100, the total action applied toward fulfilling the rollover requirement would be $1000 ($500 (-110 risk amount) +$400 (-150 risk amount) + $100 (-250 win amount).

Sportsbook bonuses can be rolled over in the Sportsbook only; no play in the casino or in the racebook will count towards the rollover.

[checkbox hiddenfp exclusive "DFP 200%"]
</div>
<a href="https://dealerpostup.com/deposit/" style="color: grey;"><< Go Back</a>
[checkbox agree exclusive "I agree"] to the <a href="https://dealerpostup.com/free-play-rules/">free play terms</a>.
<br>
</center>
</div>
[/group]
<center>
<p style="line-height: 1em; margin-top: 35px !important;">
<b style="font-size: 14px;">Need Help?</b>
<a href="" style="font-size: 14px; font-style: italic;">What is Free Play?</a>
</p>
</center>
[/group]

[group depositfields]
<div class="content-column one_half">
<h3 style="color: #6a6a6a !important;">Your Information</h3>
[group freeplaynotification]
Now using Free Play Bonus.
[/group]

<table width="100%">
<tr>
<td class="inputboxes">Contact Phone Number</td>
<td class="inputboxes">[mask* phone "(___) ___-____"]</td>
</tr>
<tr>
<td class="inputboxes">Full Name</td>
<td class="inputboxes">[text* fullname placeholder "Full Name"] </td>
</tr>
<tr>
<td class="inputboxes">Paypal Email</td>
<td class="inputboxes">[email* email placeholder "Paypal Email"]</td>
</tr>
</table>
</div>

<div class="content-column one_half last_column">
<h3 style="color: #6a6a6a;">Deposit</h3>

[group regular]
<table width="100%">
<tr>
<td class="inputboxes" width="30%">Amount</td>
<td class="inputboxes" style="text-align: right;" width="70%"><span class="use-floating-validation-tip">[number* amount min:25 id:amountbox placeholder "0"]</span>
<div style="font-size: 12px; padding-bottom: 1%; padding-top: 0px !important; margin: 0 !important;"><i><b>Minimum: $50.</b> Deposit up to $500.</i></td>
</tr>
</table>
[/group]

[group singlefreeplay]
<table width="100%">
<tr>
<td class="inputboxes" width="30%">Amount</td>
<td class="inputboxes" style="text-align: right;" width="70%"><span class="use-floating-validation-tip">[number* samount min:100 id:amountbox placeholder "0"]</span>
<div style="font-size: 12px; padding-bottom: 1%; padding-top: 0px !important; margin: 0 !important;"><i><b>Minimum: $100.</b> Deposit up to $500.</i></td>
</tr>
</table>

<div class="content-column one_half " style="text-align: center;">
<p style="line-height: .7em; margin-top: 15px !important;">
$[calculated sfreeplayamount cf7-label "samount"] Free Play Bonus <br>
$[calculated stotal cf7-label "samount + sfreeplayamount"] Deposit Total<br>
$[calculated srollovertotal cf7-label "(samount + sfreeplayamount) * 7"] Rollover
</p>
</div>
<div class="content-column one_half last_column" style="text-align: center;">
<p style="line-height: 1em; margin-top: 15px !important;">
<b style="font-size: 14px;">Need Help?</b>
<a href="" style="font-size: 14px; font-style: italic;">What is Free Play?</a>
<a href="" style="font-size: 14px; font-style: italic;">What is Deposit Total?</a>
<a href="" style="font-size: 14px; font-style: italic;">What is Rollover?</a>
</p>
</div>
[/group]

[group doublefreeplay]
<table width="100%">
<tr>
<td class="inputboxes" width="30%">Amount</td>
<td class="inputboxes" style="text-align: right;" width="70%">[number* damount min:200 id:amountbox placeholder "0"]
<div style="font-size: 12px; padding-bottom: 1%; padding-top: 0px !important; margin: 0 !important;"><i><b>Minimum: $200.</b> Deposit up to $500.</i></td>
</tr>
</table>

<div class="content-column one_half " style="text-align: center;">
<p style="line-height: .7em; margin-top: 15px !important;">
$[calculated dfreeplayamount cf7-label "damount * 2"] Free Play Bonus <br>
$[calculated dtotal cf7-label "damount + dfreeplayamount"] Deposit Total<br>
$[calculated drollovertotal cf7-label "dtotal * 10"] Rollover
</p>
</div>
<div class="content-column one_half last_column" style="text-align: center;">
<p style="line-height: 1em; margin-top: 15px !important;">
<b style="font-size: 14px;">Need Help?</b>
<a href="" style="font-size: 14px; font-style: italic;">What is Free Play?</a>
<a href="" style="font-size: 14px; font-style: italic;">What is Deposit Total?</a>
<a href="" style="font-size: 14px; font-style: italic;">What is Rollover?</a>
</p>
</div>
[/group]

[group cashbonus]
<table width="100%">
<tr>
<td class="inputboxes" width="30%">Amount</td>
<td class="inputboxes" style="text-align: right;" width="70%">[number* camount min:200 id:amountbox placeholder "0"]
<div style="font-size: 12px; padding-bottom: 1%; padding-top: 0px !important; margin: 0 !important;"><i><b>Minimum: $200.</b> Deposit up to $500.</i></td>
</tr>
</table>

<div class="content-column one_half " style="text-align: center;">
<p style="line-height: .7em; margin-top: 15px !important;">
$[calculated cashbonus cf7-label "camount * .5"] Cash Bonus <br>
$[calculated ctotal cf7-label "camount + cashbonus"] Deposit Total<br>
$[calculated crollovertotal cf7-label "ctotal * 3"] Rollover
</p>
</div>
<div class="content-column one_half last_column" style="text-align: center;">
<p style="line-height: 1em; margin-top: 15px !important;">
<b style="font-size: 14px;">Need Help?</b>
<a href="" style="font-size: 14px; font-style: italic;">What is Cash Bonus?</a>
<a href="" style="font-size: 14px; font-style: italic;">What is Deposit Total?</a>
<a href="" style="font-size: 14px; font-style: italic;">What is Rollover?</a>
</p>
</div>
[/group]

<div class="full_width" style="text-align: center;">
[submit "Deposit"]
<a href="https://dealerpostup.com/deposit/" style="color: grey; font-size: 12px;">Cancel</a>

</div>
</div>

</div>

[/group]
</div>
    • This reply was modified 6 years, 5 months ago by khanex.
    Thread Starter khanex

    (@khanex)

    6 years, 5 months ago

    The php error didn’t kick. It looks like something with the TOS group, or groups/rules something like that? Posting rules, incase you neeed it.

    show [tos] if [freeplay] equals "Yes (100%)"
show [tos] if [freeplay] equals "Yes (200%)"
show [depositfields] if [freeplay] equals "NO"
                 and if [freeplay2] equals "Yes"
show [depositfields] if [freeplay] equals "Yes (100%)"
                 and if [agree] equals "I agree"
show [depositfields] if [freeplay] equals "Yes (200%)"
                 and if [agree] equals "I agree"
show [freeplay] if [agree] not equals ""
            and if [ref] not equals "proven"
            and if [freeplay2] not equals ""
show [freeplay2] if [freeplay] equals "NO"
show [regular] if [freeplay] equals "NO"
           and if [freeplay2] equals "Yes"
show [singlefreeplay] if [freeplay] equals "Yes (100%)"
                  and if [agree] equals "I agree"
show [doublefreeplay] if [freeplay] equals "Yes (200%)"
                  and if [agree] equals "I agree"
show [cashbonus] if [ref] equals "proven"
show [depositfields] if [ref] equals "proven"
show [promo] if [freeplay] equals "Select an Option"
    Plugin Author Jules Colle

    (@jules-colle)

    6 years, 5 months ago

    Check your group and field names. I spotted a group and a select field with the name freeplay2

    Please check all field and group names, and make sure all names are unique.

    Thread Starter khanex

    (@khanex)

    6 years, 5 months ago

    Gotcha. Changed 2 fields and group names. See updated code:

    <div style="text-align: center;">
[hidden user_login default:user_login]
[hidden ip _remote_ip ]
[hidden user_email default:user_email]
[hidden user_first_name default:user_first_name]
[hidden doublefp default:get]

[group freeplay]
<center>
<h5 style="margin-top: 50px;">Would you like a Free Play Match?</h5>
[select* freeplayoption "Select an Option" "Yes (100%)" "Yes (200%)" "NO"]
<p style="font-size: 14px; font-style: italic; line-height: 1em;">By choosing Yes (100%) or Yes (200%)<br> you agree to the <a href="https://dealerpostup.com/free-play-rules/">free play terms</a></p>
</center>

[group promo]
<center>
OR

<div style="margin-top: 20px;">

<b>Have an active CASH BONUS CODE?</b>
[text ref placeholder "Enter Code Here"]
</div>
</center>
[/group]

[group freeplaystep2]
<center>
<h5 style="margin-top: 5px;">Are you sure?</h5>

[checkbox* freeplaytwo exclusive "Yes"] | <a href="https://dealerpostup.com/deposit/" style="color: grey; font-size: 12px;">Cancel Deposit</a>
</center>
[/group]

[group tos clear_on_hide]
<div>

<center>
<div id="" style="text-align: left; overflow:scroll; max-height:400px; max-width: 700px;">

<h2>FREE PLAY RULES:</h2>

Free Plays can only be wagered on:
1. FOOTBALL (NFL / NCAA / CFL / ARENA)
2. BASEBALL (MLB)
3. BASKETBALL (NBA / NCAA / WNBA)
4. HOCKEY (NHL)
5. SOCCER
6. Basketball, Football and Soccer Free Plays can only be used on Spreads and Totals.
7. Baseball and Hockey Free Plays can only be used on Moneylines and Totals.
8. Parlays- only 2 team parlays with max odds of -200/+200 can be used for parlays. Team totals and any props cannot be parlayed.
9. Free Plays lose when a push or tie results.
10. Free plays and bonuses expire in 30 days. Any unused free plays at the 30 day mark will disappear from your account.
11. Free Plays can only be wagered online via the website or the mobile site. Free Plays cannot be made through call center.
12. All Free Plays are subject to a Rollover requirement based on the Terms and Conditions of the particular promotion. Referral Free Play includes 3x rollover.
13. Only the Free Play winnings get added to your account balance. The value of the Free Play is not included.
14. The maximum winnings from any single wagered Free Play bonus is $1000 or $1000 cumulative from multiple Free Play bonus wagers from the same bonus.

<b>NOTE:</b> Unless otherwise specified by a Player Services Representative, when you receive a bonus for making a deposit you must roll over the amount you deposited, plus the Free Play bonus the specified amount of times. Wagers placed using Free Play qualify toward rollover calculation.

For example, if you deposit $100, DealerSportsbook.com will credit your account the full $100 + $100 Free Play Deposit Bonus. So, if you have a ten-time rollover assigned for that deposit bonus, you must roll the entire amount (e.g. $100 + $100 free play) ten times. Thus, to receive a payout without forfeiting anything you won from your bonus, you must first cover the rollover amount (e.g. $100 + $100Free Play or $200 times 10 for a rollover of $2,000 wagered before eligible for cashout).

When calculating “rollover”, we use the amount risked as the effective value. Wagers placed with odds greater than -200 will receive the “win amount.” For example, if you bet (-110 odds) $500 on Team A to win $450, and you bet (-150 odds) $400 on Team B to win $266, and you bet(-250 odds) $250 on Team C to win $100, the total action applied toward fulfilling the rollover requirement would be $1000 ($500 (-110 risk amount) +$400 (-150 risk amount) + $100 (-250 win amount).

Sportsbook bonuses can be rolled over in the Sportsbook only; no play in the casino or in the racebook will count towards the rollover.

</div>
<a href="https://dealerpostup.com/deposit/" style="color: grey;"><< Go Back</a>
[checkbox agree exclusive "I agree"] to the <a href="https://dealerpostup.com/free-play-rules/">free play terms</a>.
<br>
</center>
</div>
[/group]
<center>
<p style="line-height: 1em; margin-top: 35px !important;">
<b style="font-size: 14px;">Need Help?</b>
<a href="" style="font-size: 14px; font-style: italic;">What is Free Play?</a>
</p>
</center>
[/group]

[group depositfields]
<div class="content-column one_half">
<h3 style="color: #6a6a6a !important;">Your Information</h3>
[group freeplaynotification]
Now using Free Play Bonus.
[/group]

<table width="100%">
<tr>
<td class="inputboxes">Contact Phone Number</td>
<td class="inputboxes">[mask* phone "(___) ___-____"]</td>
</tr>
<tr>
<td class="inputboxes">Full Name</td>
<td class="inputboxes">[text* fullname placeholder "Full Name"] </td>
</tr>
<tr>
<td class="inputboxes">Paypal Email</td>
<td class="inputboxes">[email* email placeholder "Paypal Email"]</td>
</tr>
</table>
</div>

<div class="content-column one_half last_column">
<h3 style="color: #6a6a6a;">Deposit</h3>

[group regular]
<table width="100%">
<tr>
<td class="inputboxes" width="30%">Amount</td>
<td class="inputboxes" style="text-align: right;" width="70%"><span class="use-floating-validation-tip">[number* amount min:25 id:amountbox placeholder "0"]</span>
<div style="font-size: 12px; padding-bottom: 1%; padding-top: 0px !important; margin: 0 !important;"><i><b>Minimum: $50.</b> Deposit up to $500.</i></td>
</tr>
</table>
[/group]

[group singlefreeplay]
<table width="100%">
<tr>
<td class="inputboxes" width="30%">Amount</td>
<td class="inputboxes" style="text-align: right;" width="70%"><span class="use-floating-validation-tip">[number* samount min:100 id:amountbox placeholder "0"]</span>
<div style="font-size: 12px; padding-bottom: 1%; padding-top: 0px !important; margin: 0 !important;"><i><b>Minimum: $100.</b> Deposit up to $500.</i></td>
</tr>
</table>

<div class="content-column one_half " style="text-align: center;">
<p style="line-height: .7em; margin-top: 15px !important;">
$[calculated sfreeplayamount cf7-label "samount"] Free Play Bonus <br>
$[calculated stotal cf7-label "samount + sfreeplayamount"] Deposit Total<br>
$[calculated srollovertotal cf7-label "(samount + sfreeplayamount) * 7"] Rollover
</p>
</div>
<div class="content-column one_half last_column" style="text-align: center;">
<p style="line-height: 1em; margin-top: 15px !important;">
<b style="font-size: 14px;">Need Help?</b>
<a href="" style="font-size: 14px; font-style: italic;">What is Free Play?</a>
<a href="" style="font-size: 14px; font-style: italic;">What is Deposit Total?</a>
<a href="" style="font-size: 14px; font-style: italic;">What is Rollover?</a>
</p>
</div>
[/group]

[group doublefreeplay]
<table width="100%">
<tr>
<td class="inputboxes" width="30%">Amount</td>
<td class="inputboxes" style="text-align: right;" width="70%">[number* damount min:200 id:amountbox placeholder "0"]
<div style="font-size: 12px; padding-bottom: 1%; padding-top: 0px !important; margin: 0 !important;"><i><b>Minimum: $200.</b> Deposit up to $500.</i></td>
</tr>
</table>

<div class="content-column one_half " style="text-align: center;">
<p style="line-height: .7em; margin-top: 15px !important;">
$[calculated dfreeplayamount cf7-label "damount * 2"] Free Play Bonus <br>
$[calculated dtotal cf7-label "damount + dfreeplayamount"] Deposit Total<br>
$[calculated drollovertotal cf7-label "dtotal * 10"] Rollover
</p>
</div>
<div class="content-column one_half last_column" style="text-align: center;">
<p style="line-height: 1em; margin-top: 15px !important;">
<b style="font-size: 14px;">Need Help?</b>
<a href="" style="font-size: 14px; font-style: italic;">What is Free Play?</a>
<a href="" style="font-size: 14px; font-style: italic;">What is Deposit Total?</a>
<a href="" style="font-size: 14px; font-style: italic;">What is Rollover?</a>
</p>
</div>
[/group]

[group cashbonus]
<table width="100%">
<tr>
<td class="inputboxes" width="30%">Amount</td>
<td class="inputboxes" style="text-align: right;" width="70%">[number* camount min:200 id:amountbox placeholder "0"]
<div style="font-size: 12px; padding-bottom: 1%; padding-top: 0px !important; margin: 0 !important;"><i><b>Minimum: $200.</b> Deposit up to $500.</i></td>
</tr>
</table>

<div class="content-column one_half " style="text-align: center;">
<p style="line-height: .7em; margin-top: 15px !important;">
$[calculated cashbonus cf7-label "camount * .5"] Cash Bonus <br>
$[calculated ctotal cf7-label "camount + cashbonus"] Deposit Total<br>
$[calculated crollovertotal cf7-label "ctotal * 3"] Rollover
</p>
</div>
<div class="content-column one_half last_column" style="text-align: center;">
<p style="line-height: 1em; margin-top: 15px !important;">
<b style="font-size: 14px;">Need Help?</b>
<a href="" style="font-size: 14px; font-style: italic;">What is Cash Bonus?</a>
<a href="" style="font-size: 14px; font-style: italic;">What is Deposit Total?</a>
<a href="" style="font-size: 14px; font-style: italic;">What is Rollover?</a>
</p>
</div>
[/group]

<div class="full_width" style="text-align: center;">
[submit "Deposit"]
<a href="https://dealerpostup.com/deposit/" style="color: grey; font-size: 12px;">Cancel</a>

</div>
</div>

</div>

[/group]
</div>
    • This reply was modified 6 years, 5 months ago by khanex.
    Plugin Author Jules Colle

    (@jules-colle)

    6 years, 4 months ago

    So, does it work now?

    Thread Starter khanex

    (@khanex)

    6 years, 4 months ago

    No

    Plugin Author Jules Colle

    (@jules-colle)

    6 years, 4 months ago

    any concrete PHP errors popped up?

Viewing 15 replies - 1 through 15 (of 15 total)

The topic ‘Post 500 feedback error when submitting form’ is closed to new replies.