Post Broadcast Settings not Saving

  • Resolved InHouse

    (@inhouse)


    11 years, 2 months ago

    Hello, I was testing ThreeWP Broadcast successfully on a development site but am running into issues trying to implement this on a live multisite.

    I enabled all the available post types by copying from the provided list and putting each one is on its own line without commas.

    I edit a page or any custom post, check “Link this post to its children”, “Custom fields”, “Taxonomies” and “Broadcast to” the only other site in the multisite. I then update the page or post but when the screen reloads, the settings are not saved. The page/post is successfully broadcast to the designated site but changes are not synced between sites and the Broadcast settings have reverted to unchecked. “Link this post to its children” is unchecked as is the “Broadcast to” checkbox.

    I’m not seeing any differences in settings between my dev site and this live site so I have no idea what I’m doing wrong. I’ve deactivated plugins and am using the Twenty Fifteen theme. The pastie below contains my debug info (site domains and site names edited). I’m happy to grant the developer access to the site if we can communicate privately. Any help is appreciated.

    http://pastie.org/private/qn8nbmply8a7gizstlevfa

    https://ww.wp.xz.cn/plugins/threewp-broadcast/

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter InHouse

    (@inhouse)

    11 years, 2 months ago

    I’m currently running the maintenance > broadcast data check on both the parent and child sites and I see “The Broadcast Data table is missing the ID column” repeated down the page. Is this the cause of our issue and what should be done to correct this? Thanks again.

    Thread Starter InHouse

    (@inhouse)

    11 years, 2 months ago

    I should have also mentioned I see the following error when I use the “Broadcast data” and “View broadcast data” maintenance:
    “Warning: file_put_contents(/tmp//broadcast_maintenance_for_user_1.tmp): failed to open stream: Permission denied in /var/www/vhosts/domain.com/mu.domain.com/wp-content/plugins/threewp-broadcast/src/maintenance/data.php on line 77”.

    I have this website installed as a subdomain of an existing Subscription in Plesk if that makes any difference. I verified that the data.php file path is correct. I even tried setting the permissions to 774 and then 777 temporarily but the error persists.

    I also see the following error on the main Maintenance screen: “Warning: unlink(/tmp//broadcast_maintenance_for_user_1.tmp): Operation not permitted in /var/www/vhosts/domain.com/mu.domain.com/wp-content/plugins/threewp-broadcast/src/maintenance/data.php on line 65”

    Thread Starter InHouse

    (@inhouse)

    11 years, 2 months ago

    Update: It looks like completely uninstalling the plugin via the plugin admin uninstall option worked. The Broadcast Data maintenance tool would never complete for some reason so I never got it to provide a solution to the issue. I’m happy to allow the developer access to the site build if that would help but I’m considering this solved unless this crops back up. Will wait a couple days to mark the thread resolved to be sure.

    Plugin Author edward_plainview

    (@edward_plainview)

    11 years, 2 months ago

    The maintenance tool could not write its data to the temp directory, therefore not being able to complete.

    I’m out of office right now and will be back on the 3rd of April, after which I can see how to properly get the temp directory, if possible.

    Colzani Marco

    (@colzani-marco)

    11 years, 2 months ago

    Ciao, after updating to ver 18 I have the same problem as Inhouse (see above)what can I do?

    http://www.nelquartiere.it

    thks
    Marco from Como – Italy

    Colzani Marco

    (@colzani-marco)

    11 years, 2 months ago

    I forgot to say that is only for new Broadcast, the old one are still working.

    Marco

    Plugin Author edward_plainview

    (@edward_plainview)

    11 years, 2 months ago

    Which error? The broadcast data table missing the ID column?

    Colzani Marco

    (@colzani-marco)

    11 years, 1 month ago

    I edit a page or any custom post, check “Link this post to its children”, “Custom fields”, “Taxonomies” and “Broadcast to” ONE OF THE OTHER sites in the multisite.
    I then update the page or post but when the screen reloads, the settings are not saved. The page/post is NOT broadcasted to the designated site.

    Tks
    Marco

    Colzani Marco

    (@colzani-marco)

    11 years, 1 month ago

    I’m happy to allow the developer access to the site build if that would help.

    I just speak little english and I do not know how to make a debug.

    Tkns
    Marco

    Colzani Marco

    (@colzani-marco)

    11 years, 1 month ago

    Everythink RESOLVED. I learned how to make debug and find out it was a problem with the Roles in Admin Settings. Now you need to ckeck all roles even you are administrator.

    Thks again
    Marco

    Plugin Author edward_plainview

    (@edward_plainview)

    11 years, 1 month ago

    Well, debug mode saves the day again!

    Were you administrator or super admin?

    Marking as resolved.

    Colzani Marco

    (@colzani-marco)

    11 years, 1 month ago

    I’m super admin

    Marco

Viewing 12 replies - 1 through 12 (of 12 total)

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