Post Carousel Setting not working anymore

  • Resolved andymerlino

    (@andymerlino)


    2 years ago

    I’m not sure why but the Post Carousel with Slide effect in my page is not working anymore as expected. This is set to show only 3 visible items (the remaining 7 posts should be hidden until they slide in inside the main column. It used to work fine, but now I can see the posts outside the carousel frame. Seems like the “Visible items” in the Carousel settings has not effect. How can I solve this?

    Thanks

    Andrea

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    2 years ago

    Hello @andymerlino,

    Greetings. Hope you are doing fine.

    I have checked it on my end. It seems okay. Please check this: https://d.pr/v/N03Rnb

    Also, the link you have shared is a local website link, it isn’t accessible from my end.

    Can you please check for plugin conflicts by following this:

    Plugin conflict check: Often, we see problems occur in combination with another plugin or theme. The fastest way to rule out any conflict is to temporarily deactivate all the plugins except Elementor, Elementor PRO(if any), and Essential Addons. Simply go to your WordPress Dashboard and navigate to wp-admin => Plugins, and then deactivate other plugins.

    After deactivating all plugins, check if the issue still persists. If the issue goes away, then a plugin conflict is likely.

    Enable plugins one by one: Reactivate your plugins one by one, checking the website after each activation to see if the issue reappears. This will help you identify the plugins causing the conflict.

    Besides, you can switch to a different theme like Astra, Flexia, or Twenty Twenty Three. And, check back as well.

    Let me know how it goes. Thank you!

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    2 years ago

    Hello there,

    Greetings. Hope you are doing well.

    I haven’t heard from you since then. So, I was wondering if your issue has been resolved or not.

    Please let us know. I wish you a good day.

    Thank you.

    Thread Starter andymerlino

    (@andymerlino)

    2 years ago

    Hello there, thank you for your suggestions, sorry for not answering before but I could only test them now.

    The carousel used to work as expected even with all the other plugins and I did not add any new one.
    However I tried to to deactivate the plugins one by one and also changing theme as suggested, but the problem is still there: the post carousel does not show only 3 visible items inside the frame, but I can see all of them.

    The only thing I notice is that this carousel is included only on your Essential Addons PRO (I had an active licence but now expired). Shouldn’t this previously created Carousel work fine anyway?

    The site is not online, but I’ve now temporarily shared for today a public local link if you can have a look. Scroll down to the section named “Articoli recenti” and you will see the carousel problem.

    fluttering-dragon.localsite.io
    User: andymerlino
    Password: testlocal

    Thank you
    Andrea

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    2 years ago

    Hello again,

    Greetings.

    The link you have shared isn’t accessible to us. Please check this screenshot: https://d.pr/i/agLbWY

    Can you please share a valid URL? So that we can check and get back to you?

    Thank you.

    Plugin Support Amit Paul

    (@paulamit)

    2 years ago

    Hi, @andymerlino,

    I hope this message finds you well. Regarding your topic, It seems Post Carousel is a premium feature of our Essential Addons plugin, So as per ORG community guidelines, we’re very sorry! we’re not able to discuss about this issue here. I request you please contact us through here with details.

    Our team will get back to you soon. Thanks for your understanding!

    Have a nice day!

    Thread Starter andymerlino

    (@andymerlino)

    2 years ago

    OK, I will contact you at the page above.

    Anyway the link to my site provided should now work.

    Thanks
    Andrea

Viewing 6 replies - 1 through 6 (of 6 total)

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