I have the same problem with columns today. Please advise.
Hi there, sorry for the inconvenience. Actually this is a caching issue that occurred after the recent update. Please follow the instruction below.
Can you please try doing this following: To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://prnt.sc/pvozsx
Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools as well.
kindly clear the cache and hard refresh your browser with Shift + Reload. If you are using caching plugin, you need to purge the cache from your plugin option.
Hopefully it will fix the issue.Let me know how it goes.
Thanks !
This works perfectly. Thank you for the efficient support, Tushar. Have a lovely week.
I am glad I was able to help, please feel free to contact our support anytime if you need any help, we are always here to help you.
Thanks !
Thank you so much, that also helped me!
i have the same issue. I tried purged the caches then i regenrate files in elementor tools setting and then i regenerated assets in EA adds on but nothing works. Before updating the plugin everything was fine. I had the same issue before and i had to change my theme. but now i am using astra. I wont change my theme now for just a plugin which comes with lot of technical faults and can ruin your entire website.
Hi kamranahmadconnect,
I assume you have already tried regenerating assets from Essential Addons -> Tools and cleared cache (if you are using any Caching plugin)? Also cleared the cache by refreshing your browser with Shift + Reload.
If the problem still exist I think the issue needs a deep investigation. I would like to request you to open a support ticket on our support platform. Please, send an email by explaining your issue in detail here: support[at]wpdeveloper[dot]net
Thank you.
