Post grid

  • Resolved user2015

    (@user2015)


    4 years, 8 months ago

    Hi, I´ve some issues with this plugin.
    Once in a while the post grid is not displayed properly and all posts get overlapped.
    I¨ve tried deactivating all plugins but the error persists.
    A temporary solution is to edit any element of the grid and then it goes back to normal.
    How can I fix this issue?

    Thanks for your help!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Abid Hasan

    (@abidhasan112)

    4 years, 8 months ago

    Hi @user2015 ,

    We are sorry about the inconvenience caused. It seems strange actually as we haven’t been able to reproduce this issue from our end.

    Can you please provide us your Site Health Information from Dashboard > Tools > Site Health > Info > Copy site info to clipboard: https://d.pr/i/KDbAny

    And simply just paste it here. This will help us to reproduce this issue on our end.

    Thank you!

    Thread Starter user2015

    (@user2015)

    4 years, 8 months ago

    Hi Abid,
    Thanks for your answer.

    This is the site info:

    ### wp-core ###

    version: 5.8.1
    site_language: es_ES
    user_language: es_ES
    timezone: -03:00
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: undefined
    environment_type: production
    user_count: 3
    dotorg_communication: true

    ### wp-paths-sizes ###

    wordpress_path: /home/estudio/public_html
    wordpress_size: 111,05 MB (116439488 bytes)
    uploads_path: /home/estudio/public_html/wp-content/uploads
    uploads_size: 893,09 MB (936472164 bytes)
    themes_path: /home/estudio/public_html/wp-content/themes
    themes_size: 28,12 MB (29482725 bytes)
    plugins_path: /home/estudio/public_html/wp-content/plugins
    plugins_size: 26,24 MB (27516177 bytes)
    database_size: 187,91 MB (197035570 bytes)
    total_size: 1,22 GB (1306946124 bytes)

    ### wp-active-theme ###

    name: OceanWP Child (oceanwp-child)
    version: 2.0.8.1621271868
    author: Nick
    author_website: https://oceanwp.org/about-me/
    parent_theme: OceanWP (oceanwp)
    theme_features: core-block-patterns, widgets-block-editor, align-wide, wp-block-styles, responsive-embeds, editor-styles, editor-style, menus, post-formats, title-tag, automatic-feed-links, post-thumbnails, custom-header, custom-logo, html5, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, widgets
    theme_path: /home/estudio/public_html/wp-content/themes/oceanwp-child
    auto_update: Desactivado

    ### wp-parent-theme ###

    name: OceanWP (oceanwp)
    version: 3.0.7
    author: Nick
    author_website: https://oceanwp.org/about-me/
    theme_path: /home/estudio/public_html/wp-content/themes/oceanwp
    auto_update: Desactivado

    ### wp-themes-inactive (1) ###

    Twenty Seventeen: version: 2.8, author: El equipo WordPress, Actualizaciones automáticas desactivadas

    ### wp-plugins-active (13) ###

    Advanced Custom Fields: version: 5.10.2, author: Delicious Brains, Actualizaciones automáticas desactivadas
    Akismet Anti-Spam: version: 4.1.12, author: Automattic, Actualizaciones automáticas desactivadas
    Elementor: version: 3.4.4, author: Elementor.com, Actualizaciones automáticas desactivadas
    Essential Addons for Elementor: version: 4.9.1, author: WPDeveloper, Actualizaciones automáticas desactivadas
    Ocean Extra: version: 1.8.1, author: OceanWP, Actualizaciones automáticas desactivadas
    Ocean Social Sharing: version: 2.0.0, author: OceanWP, Actualizaciones automáticas desactivadas
    Regenerate Thumbnails: version: 3.1.5, author: Alex Mills (Viper007Bond), Actualizaciones automáticas desactivadas
    Relevanssi: version: 4.13.3.1, author: Mikko Saari, Actualizaciones automáticas desactivadas
    Smart Slider 3: version: 3.5.0.11, author: Nextend, Actualizaciones automáticas desactivadas
    Sticky Menu (or Anything!) on Scroll: version: 2.31, author: WebFactory Ltd, Actualizaciones automáticas desactivadas
    WPForms Lite: version: 1.6.9, author: WPForms, Actualizaciones automáticas desactivadas
    WPS Hide Login: version: 1.8.6, author: WPServeur, NicolasKulka, wpformation, Actualizaciones automáticas desactivadas
    Yoast Duplicate Post: version: 4.1.2, author: Enrico Battocchi & Team Yoast, Actualizaciones automáticas desactivadas

    ### wp-media ###

    image_editor: WP_Image_Editor_GD
    imagick_module_version: No disponible
    imagemagick_version: No disponible
    imagick_version: No disponible
    file_uploads: File uploads is turned off
    post_max_size: 8M
    upload_max_filesize: 2M
    max_effective_size: 2 MB
    max_file_uploads: 20
    gd_version: bundled (2.1.0 compatible)
    gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
    ghostscript_version: unknown

    ### wp-server ###

    server_architecture: Linux 3.10.0-962.3.2.lve1.5.38.el7.x86_64 x86_64
    httpd_software: Apache
    php_version: 8.0.9 64bit
    php_sapi: litespeed
    max_input_variables: 1000
    time_limit: 90
    memory_limit: 512M
    max_input_time: -1
    upload_max_filesize: 2M
    php_post_max_size: 8M
    curl_version: 7.77.0 OpenSSL/1.1.1k
    suhosin: false
    imagick_availability: false
    pretty_permalinks: true
    htaccess_extra_rules: true

    ### wp-database ###

    extension: mysqli
    server_version: 10.2.40-MariaDB-log-cll-lve
    client_version: mysqlnd 8.0.9

    ### wp-constants ###

    WP_HOME: https://www.xxx.com.ar/
    WP_SITEURL: https://www.xxx.com.ar/
    WP_CONTENT_DIR: /home/estudio/public_html/wp-content
    WP_PLUGIN_DIR: /home/estudio/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 128M
    WP_MAX_MEMORY_LIMIT: 512M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined

    ### wp-filesystem ###

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable

    ### wpforms ###

    version: 1.6.9
    lite: May 17, 2021 @ 12:08pm
    upload_dir: Editable
    db_tables: wp_wpforms_tasks_meta
    total_forms: 1
    total_submissions: undefined

    `

    Thread Starter user2015

    (@user2015)

    4 years, 8 months ago

    Please note that I´ve changed the site url to xxx just to use a generic url.
    I didn´t realised what kind of site this url belongs to.
    Perhaps you can delete it.

    Sorry! 🙁

    Plugin Support Abid Hasan

    (@abidhasan112)

    4 years, 8 months ago

    HI @user2015 ,

    I could not able to reproduce the issue on my end.
    Can you please create a support ticket from here: https://wpdeveloper.net/support/new-ticket/

    We will deeply check this issue and assist you with this don’t worry.

    Thank you!

    Plugin Support Abid Hasan

    (@abidhasan112)

    4 years, 7 months ago

    Hi there,

    Can you please get back to us? Has your issue been resolved yet?
    Let us know so that we can help you out.

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

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