Post grid bug

  • Resolved isap3

    (@isap3)


    2 years, 3 months ago

    Hello,

    I had activated a filter on the Royal Addons Post grid widget, but it no longer displays. Also, it seems to me that all the images were at the same height when I set up the widget (last week), but now they’re not. Can you please help me?

    Thank you,

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    2 years, 3 months ago

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from ww.wp.xz.cn

    Kind regards,
    Givi

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