Post Notification custom category doesn’t send e-mail

  • Anonymous User 15272926

    (@anonymized-15272926)


    7 years, 5 months ago

    Hi,

    I’ve installed the plugin, everything works fine, send couple testing e-mails, newsletters and post notifications. The only problem I have is that when I set Post Notification to any other category than uncategorized, the plugin doesn’t send any e-mails (I don’t even get any report message), when I publish a new post in that custom category (when the post is in uncategorized, Post Notification for uncategorized posts works just fine).

    Any ideas, where could be the problem?

    Thanks,
    Ondra

Viewing 3 replies - 1 through 3 (of 3 total)
  • Malay Ladu

    (@malayladu)

    7 years, 5 months ago

    Hello,

    Thanks for contacting us.

    Please make sure you have a set a post notification for the particular post category.

    You can create a new post notification from Email Subscribers > Post Notification section.

    Please check and let us know how it goes.

    Thread Starter Anonymous User 15272926

    (@anonymized-15272926)

    7 years, 5 months ago

    Hi,

    yes, I have the right category. I have only one Post Notification – when I change it only to uncategorized posts and I publish uncategorized post, it works. But when I change the same Post Notification only to my custom category posts and I publish custom category post, it doesn’t work.

    Aditya Shah

    (@ethicaladitya)

    7 years, 5 months ago

    Hi,

    This seems to be something strange, I did try to replicate the issue on my test sites and could not replicate it. Can you please contact us via https://www.icegram.com/contact so that we may take a closer look in your site?

    Best,
    Aditya Shah

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Post Notification custom category doesn’t send e-mail’ is closed to new replies.